cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 
Stefan_T
Aspiring Contributor
1,020 Views
Message 1 of 3

YouView box only shows UKTFAD 0.07 on the bottom left corner, otherwise it's frozen.

Go to solution

Hello,

my YouView model DB-T2200/BT/DF only shows UKTFAD 0.07 on the bottom left corner.

It does not react to the remote at all, which has new batteries and I've done a remote reset on it.  I've tried the factory reset procedure for this YouView box and nothing happened.

When unplugging the box from power for a couple of seconds, it takes over a minute for the red light to show. After a few more minutes the light turns blue and the text UKTFAD 0.07 appears. Can't get it to do or show anything else.

Any ideas on this situation would be very appreciated.

0 Ratings
Reply
2 REPLIES 2
Keith_Beddoe
Distinguished Sage
Distinguished Sage
1,013 Views
Message 2 of 3

Re: YouView box only shows UKTFAD 0.07 on the bottom left corner, otherwise it's frozen.

Go to solution

@Stefan_T 

It sounds like its faulty. If you are still in a BT TV contract, then you can get it replaced for free.

Also see this other old thread https://community.bt.com/t5/YouView-from-BT/Error-E001-INVALID-SYSTEM-ID/td-p/1528611

Stefan_T
Aspiring Contributor
1,003 Views
Message 3 of 3

Re: YouView box only shows UKTFAD 0.07 on the bottom left corner, otherwise it's frozen.

Go to solution
Thanks for your input, will contact BT to get it replaced.
0 Ratings
Reply