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Claireash
Beginner
1,516 Views
Message 1 of 8

Youtube

I just set up the bt tv box and can’t access youtube I have a smart tv and could before I put the box in! Is there a fix for this? 

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7 REPLIES 7
gomezz
Recognised Expert
1,507 Views
Message 2 of 8

Re: Youtube

There is no Youtube app on the BT TV box so you have to still use the Youtube app on the TV itself. Have you still got the TV connected to the internet and are you switching to view the TV rather than the BT TV box?
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Claireash
Beginner
1,503 Views
Message 3 of 8

Re: Youtube

thank you for replying I tried to switch to tv but ended up switching the by box off and moving the aerial back into the tv I’m sure there has to be a better way. I mean I switched from hdmi to live tv and still couldn’t get a WiFi connection 

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DarrenDev
BT Sport Expert
1,477 Views
Message 4 of 8

Re: Youtube

This is nothing to do with the BT TV box - if you had YouTube on your TV before connecting the box then it'll still be there now.
What make TV do you have?
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TimCurtis
Recognised Expert
1,446 Views
Message 5 of 8

Re: Youtube

@Claireash 

Both your TV & Youview box need an aerial connection. The aerial goes into the Youview box & then out of that to the TV.

As for internet connection both TV & Youview box will need to be connected fulltime to function properly

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Claireash
Beginner
1,428 Views
Message 6 of 8

Re: Youtube

It’s an LG

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Claireash
Beginner
1,426 Views
Message 7 of 8

Re: Youtube

Thanks I’ll try again tomorrow 

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DavidM
Moderator
Moderator
1,387 Views
Message 8 of 8

Re: Youtube

Let us know how you get on @Claireash.

Cheers

David

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