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Contributor
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Message 281 of 299

Re: Youview Box T2100 - Keeps losing HD channels

My last loss of channel events due to this fault were on the 7th and 21st Jan. Obviously, all of us on Emley Moor had to retune all our devices on the 5th Feb as that was due to frequency changes.  My experiences tie in precisely with the published events at https://www.rxtvlog.com/p/freeview-updates.html

i.e. I've not seen any issue over the last few days and wasn't expecting to.  

 

 

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Contributor
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Message 282 of 299

Re: Youview Box T2100 - Keeps losing HD channels

Just noticed on https://www.rxtvlog.com/p/freeview-updates.html that there is a Freeview change scheduled for the 26th Feb.  As this is a frequency change on one channel and the suggestion is to kick off a retune to pick the channel back up, it might not be the sort of change to trigger the issue on the YouView boxes - but I thought I'd flag it up just in case and will make a note to check mine tomorrow evening. 

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Aspiring Contributor
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Message 283 of 299

Re: Youview Box T2100 - Keeps losing HD channels

And as if by magic ... yes you guessed it.  Yet another retune was required today.  😫

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Contributor
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Message 284 of 299

Re: Youview Box T2100 - Keeps losing HD channels

And it's DITTO from me.

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Aspiring Contributor
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Message 285 of 299

Re: Youview Box T2100 - Keeps losing HD channels

and here 🙄

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Contributor
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Message 286 of 299

Re: Youview Box T2100 - Keeps losing HD channels

@stein  mine was OK today.  Makes me wonder if the recent frequency changes have tipped the balance in some way for me so I'm not seeing the problem as much as I used to.  Checking the change log again https://www.rxtvlog.com/p/freeview-updates.html it seems the one change I noted yesterday has become several changes which might explain why it has occurred again. 

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Aspiring Contributor
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Message 287 of 299

Re: Youview Box T2100 - Keeps losing HD channels

My channels updated but did not loose any. I haven’t lost any for a good while now. 
I hope that BT can get it sorted for you all. 

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Aspiring Contributor
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Message 288 of 299

Re: Youview Box T2100 - Keeps losing HD channels

Retune needed on the East Midlands transmitter too (Melton Mowbray?)

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Contributor
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Message 289 of 299

Re: Youview Box T2100 - Keeps losing HD channels

Had to retune mine twice tonight. Also from the Waltham transmitter. What with this and the constant failed recordings I'm seriously considering dumping this and going to sky.

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Aspiring Contributor
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Message 290 of 299

Re: Youview Box T2100 - Keeps losing HD channels

Another retune needed yesterday (1st March). East midlands transmitter.

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