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Aspiring Contributor
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Message 51 of 304

Re: Youview Box T2100 - Keeps losing HD channels

@bry040 Did you get anywhere with the new STB?

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Contributor
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Message 52 of 304

Re: Youview Box T2100 - Keeps losing HD channels

So I got a new box, it has identical model number to the old one (kinda hoped it would not have). I only set it up earlier this week, so will report back if it manages to hold the HD channels.. 

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Contributor
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Message 53 of 304

Re: Youview Box T2100 - Keeps losing HD channels

bry040: might just be worth keeping tabs on the version of code it was shipped out with and any updates it does. Chances are it has been in a warehouse a while if its the same model so it may not even have the same version as your old box.  

Richie3: thanks for that info on the retune. Wasn't aware of that. 

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Contributor
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Message 54 of 304

Re: Youview Box T2100 - Keeps losing HD channels

Well, this didn't take long. Ping!! Channels gone!

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Contributor
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Message 55 of 304

Re: Youview Box T2100 - Keeps losing HD channels

Interesting.   I've just gone downstairs to check my box, and HD channels have also gone - so I'm just retuning it now. So that has probably occurred at some point over the last couple of days.  Just out of curiosity, when did you connect the new box up for the first time?

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Contributor
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Message 56 of 304

Re: Youview Box T2100 - Keeps losing HD channels

#bry040, obviously a transmitter error?

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Aspiring Contributor
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Message 57 of 304

Re: Youview Box T2100 - Keeps losing HD channels

Sorry to jump in, I’m having this issue too, albeit on a DYRT4000 box. I’ve already had a replacement and the same issue occurs.

It’s not all HD channels though certainly 1-5 and a few others.

I had BT a couple of years ago, and no issues. My other freeview HD TVs have no issues.

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Aspiring Contributor
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Message 58 of 304

Re: Youview Box T2100 - Keeps losing HD channels

Sorry DTRT4000
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Contributor
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Message 59 of 304

Re: Youview Box T2100 - Keeps losing HD channels

The more the merrier!  Useful to know it isn't just down to one type of box. What transmitter are you on Martin?

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Aspiring Contributor
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Message 60 of 304

Re: Youview Box T2100 - Keeps losing HD channels

I live in Leeds and my aerial is pointed South so I think Emley Moor.

But as I say, my two other freeview TVs have not had an issue which makes me think it is a BT box issue.

 

 

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