Youview box broke

[Tri99s]

• Hi, youview box failed last night. Kept beeping and now stuck on boot loop. Tried the reset but no luck. What happened next? Thanks in advanc 

[zulu17]

Hi @Tri99s 

Assuming you have a current BT Tv subscription  ringing 150 or 0800 800 150 and reporting it as a TV fault.

It will probably require replacement as the beeping suggests a problem accessing the box harddrive.

[Tri99s]

Is there anyway it can be resolved without a phone call. Don't want to add to the phone queues for a non urgent issue.