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Ekmcd
Newbie
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Message 1 of 3

Youview box connecting to Smart Hib

I've just had a new smart Hub 6 delivered and tried to connect my youview box via cable. I have turned off smart setup. The youview box is sensing the connection but is not allowing me to access any functions...any clues please?
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Distinguished Guru
Distinguished Guru
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Message 2 of 3

Re: Youview box connecting to Smart Hib

@Ekmcd Welcome.

 

is the Youview box also new or have you been successfully using it previously with other HomeHub or routers ?

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BT TV Expert
BT TV Expert
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Message 3 of 3

Re: Youview box connecting to Smart Hib

Hi @Ekmcd

Sorry to hear you are having issues with the smart hub. If you send me your telephone number via PM I will take a look into the issue for you.

Thank you.

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