cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 
mikemoyes1987
Contributor
754 Views
Message 1 of 6

Youview box loud fan noise

Last week I received a new 4K BT box, I previously just had the normal recording one. 

It's making a quite a loud noise bit like the fan overworking, is this normal or do i contact support?

Thanks

0 Ratings
Reply
5 REPLIES 5
zulu17
Distinguished Guru
Distinguished Guru
747 Views
Message 2 of 6

Re: Youview box loud fan noise

Well the DTR2100 doesn’t have a fan whereas the DTR4000 does so it’s understandable that there would be a difference in fan noise.

is the fan on constantly  ?

How is the box positioned , is there plenty of air flow or is it stacked or enclosed ?

0 Ratings
Reply
mikemoyes1987
Contributor
743 Views
Message 3 of 6

Re: Youview box loud fan noise

i would say majority of the time it is, it's in a flat position with air flow and no stacking
0 Ratings
Reply
TimCurtis
Guru
741 Views
Message 4 of 6

Re: Youview box loud fan noise

@mikemoyes1987 

You could perhaps try temporarily standing on some form of sound absorpent material to see if that helps.

0 Ratings
Reply
gomezz
Recognised Expert
728 Views
Message 5 of 6

Re: Youview box loud fan noise

A cloth dinner mat is good for this.

(I use them under my surround sound speakers where they are sitting on a glass shelf

0 Ratings
Reply
mikemoyes1987
Contributor
663 Views
Message 6 of 6

Re: Youview box loud fan noise

I used a mouse mat and that worked, many thanks for the replies