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Aspiring Expert
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Message 1 of 11

Youview no longer direct to consumer

This was an interesting news article from youview...

https://support.youview.com/mobile-app/

in itself nothing much - but seems to suggest they are going to sit more back office behind its “customers” BT and talk talk etc.

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Expert
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Message 2 of 11

Re: Youview no longer direct to consumer

Press Releases often make me chuckle at some of the wording they use, Youview have aimed high with this one.

I can't imagine that the app is going to be missed, it's not exactly bursting with features.

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Aspiring Expert
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Message 3 of 11

Re: Youview no longer direct to consumer

I can imagine it causing quite a stir with those that bought the equipment retail to loose the ability to remote record - it’s a pretty fundamental feature in this day and age.

It also seems a quite BT centric release reading between the lines - but I might be reading too much into it.

😊

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Expert
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Message 4 of 11

Re: Youview no longer direct to consumer

I don't know what the split would be between BT and Talk Talk but I would have thought BT had by far the most customers.

I agree with you to some extent @nostra999 about the loss of remote record, but that and a TV Guide is all it is. I would expect live streaming and catch up to be far more desirable features, and as shareholders the BBC, ITV, C4, C5 and BT (I don't know about Talk Talk) offer this, the app seems somewhat inadequate.

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Expert
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Message 5 of 11

Re: Youview no longer direct to consumer

I can’t ever recall needing to remote record, so a feature I wouldn’t miss one bit. 

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Expert
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Message 6 of 11

Re: Youview no longer direct to consumer

 

i only use the App to check the tv guide because i can't be bothered to reach for the Youview remote 

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Highlighted
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Message 7 of 11

Re: Youview no longer direct to consumer

You can use the BT TV app, not as good but it works after the flap of setting it up.

Mike
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Recognised Expert
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Message 8 of 11

Re: Youview no longer direct to consumer

Personally I rarely set any recording on the box itself preferring the ease & speed of the app.

I do use the BT TV app on one of my units but with the Youview app going the other unit will be left stranded.

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Expert
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Message 9 of 11

Re: Youview no longer direct to consumer

If you look at their latest published accounts YouView are so deeply in debt to BT this was inevitable. BT are paying all the bills so why should BT keep paying to support a mobile App that works for non BT subscribers?

Drill down from here: https://beta.companieshouse.gov.uk/company/07308805/filing-history
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Contributor
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Message 10 of 11

Re: Youview no longer direct to consumer

Replying to TimCurtis...

Same here. I wonder if the BT app will be able to address two devices.

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