Youview remote

[Harrydee123]

Hi, my remote works fine except when fast forwarding recorded shows. I have tried new batteries and opening the remote to clean it but still no joy. Thsnks

[NextGenG]

Does the remote flash when you press the FF button? If so a factory reset of the box normally fixes the issue.If if doesn’t flash thr remote might be faulty. Call 150.

[gomezz]

Another check is to look at the remote's IR with your phone's camera to see if that flashes (not visible to the naked eye).

[Harrydee123]

Hi, many thanks, i will give it a try.😀

[Harrydee123]

Nice one Gomezz.