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kulataz13
Beginner
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Message 1 of 3

dead you view box

Hi, 

 

My Youview box was breaking up badly for the last couple of weeks and it was rebooted yesterday and now its stuck and wont boot,  continuously looping around the waking up screen

Any thoughts?

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Anonymous
Not applicable
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Message 2 of 3

Re: dead you view box

Sounds like the hard drive has gone.
I had the same problem a while back, I reported it and BT sent someone out with a replacement, No hassle.

From experience, if you pay for the Extra Box service I recommend that you make sure both boxes are working before the guy leaves.

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kulataz13
Beginner
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Message 3 of 3

Re: dead you view box

Ahhh that makes a lot of sense as I hear the hard drive trying to spin up.

I dont have two boxes,  they wont sell me a second one as my broadband isnt fast enough.  Curse you aluminum cables.

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