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nabio
Newbie
276 Views
Message 1 of 2

new customer on demand not working

I got bt vision yesterday and the vision on demand doesn't work,I get a spinning triangle.I called the customer services who were totally useless,just the usual reboot the box/router.they have booked an engineer to come out next Friday.I must say I am not happy I was with sky for years without any hassle.

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1 REPLY 1
BT TV Expert
BT TV Expert
257 Views
Message 2 of 2

Re: new customer on demand not working

Hi Nabio,

 

Sorry for your initial troubles. I have found and rectified a problem in your account. Please try again and let me know if it is fixed.

 

Regards

 

Steve

Community ModeratorSteveM
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I am a BT Employee and an expert on TV queries. I am here volunteering my own time to give advice, and help where I can with BTTV queries. Go here for more info.
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