for the last few weeks our tv picture live on Youview is pixeling and jumping, it has been getting worse and is now completely unwatchable.
Luckily we dont watch much tv live.....and when we record a program, it records fine
i have checked all of the cables and they seem fine, restarted the box but it's still the same
anyone have any other ideas i can try?
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it's on all channels
watching catchup TV on the box is fine as well, it's just live with the problems
it seems to be fine on the BT channels (the ones i subscribe to)
the problem is with the freeview channels
Welcome to the Community and thanks for your posts!
Sorry that you're having problems watching the freeview channels on your BT TV service. Have a look at this link for some help >> Bad quality or missing Freeview channels on BT TV <<
Post back and let us know how you get on with this.
thankyou, i have checked an our area is having planned engineering works....it says
"Possible weak signal "
so must be that! I guess it will fix itself over time when they are finished
thanks for your help