playback on youview recorder box

[ffredd]

I have 2 youview recorder boxes and they both have the same `fault`.If i am watching a recorded program and don`t finish it straight away and turn the box off when i come back later to continue watching the program it has jumped forward 3 or 4 minutes . Does anybody know of a way to stop this or is it a general fault with all boxes/ Any advice would be welcome!!

[zulu17]

How are you stopping the recording playback ? 

[Anonymous]

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@ffreddwrote:

...........If i am watching a recorded program and don`t finish it straight away and turn the box off.................

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When you say "turn the box off" do you mean by the switch on the box, putting it into standby or removing the power altogether?

I also have two boxes and if I don't have time to watch a recording from start to end then I firstly stop playback then put my box in to standby and I've never experienced this problem

[ffredd]

Hi and thanks for your reply. Sometimes i press`back` and other times the button with the white square between the record button and Fast forward.

[ffredd]

I stop it by either pressing `back` or the button with the white square between the record button and fast forward. Then i turn the recorder off by using the on/off button on the remote !!

[Anonymous]

The button with the white square is the correct one to stop playback, I've never tried pressing the back button whilst viewing a recording so can't comment. Try to ensure you always use the stop button (the one with the white square) and see if that resolves your problem

[Anonymous]

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@ffreddwrote:

I stop it by either pressing `back` or the button with the white square between the record button and fast forward. Then i turn the recorder off by using the on/off button on the remote !!

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The on/off button on the remote doesn't switch the box off, it places it into standby. The difference being that the box still consumes power during standby (albeit a very small amount) and thus the box comes on immediately when you bring it out of standby. 

[ffredd]

Ok thanks for your reply and it does make sense. I shall make sure that`s what i do in future. Regards

[ffredd]

yeah,i understand that.It`s just the way i worded it. Thanks for taking the time to reply.Regards