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Moderator
Moderator
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Message 11 of 17

Re: problem with Gold HD record

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Hi @DazzaS83 that's great, I'm glad that worked for you πŸ˜€

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peter1uk
Contributor
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Message 12 of 17

Re: problem with Gold HD record

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Has worked for me as well.

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Moderator
Moderator
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Message 13 of 17

Re: problem with Gold HD record

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Hi @peter1uk  ah great, thanks for letting me know πŸ‘

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zippy3
Beginner
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Message 14 of 17

Re: problem with Gold HD record

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The solution mostly worked for me - I can get my GOLDHD recording OK now, but it did wipe my scheduled recordings which I had to re-enter. Previous recordings are all OK.
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andydenyer
Aspiring Contributor
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Message 15 of 17

Re: problem with Gold HD record

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I've just had a similar problem after recording the (1956) Lone Ranger film (for a bit of nostalgia!) on the TCM HD channel. I followed the instructions to do a 'factory reset keep recordings' on the YouView box, only for it to get stuck at the 'adding your subscription channels' stage. Another power down and switch-on seemed to help it get further, and finally I got back to the home screen. Recordings were preserved, but my settings were not, so I had to go through all those again. However, I WAS able to play my recording - Hi-Yo Silver! Away!
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gomezz
Recognised Expert
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Message 16 of 17

Re: problem with Gold HD record

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Just to add that I was another user who had to reset my T2100 last night so I could watch the Dad's Army Lost Episodes recorded from Gold HD.  Note that it is worth making a note of the Audio Delay value you have set as this is lost in the process - I thought I remembered what it was but that was the value for another PVR and it is fiddly to change and check on a Youview box (my other PVR has an onscreen slider to adjust while noting its effect).

Just to be clear this meant I could now watch the episode already recorded which to me suggests that there was some memory corruption somewhere affecting the privilege needed to view the recording. Wonder if this is another side effect of the FF on internet recording bug which leads to loss of all audio?

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Jiffy1
Contributor
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Message 17 of 17

Re: problem with Gold HD record

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Me too, recorded Dads Army, now will not play. Sigh.....guess a factory reset then!

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