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Distinguished Guru
Distinguished Guru
1,652 Views
Message 11 of 51

Re: recording radio

An update to this problem was published on the Youview Community forum today by their Community Manager  (Sarah)

https://community.youview.com/youview/discussion/comment/18995176#Comment_18995176

If i inteprete it correctly the radio recordings have probably been successfully recorded but the current issue occurs during  the playback. Appears to occur on Youview  software 31.24.0.

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wepxc11
Aspiring Contributor
1,646 Views
Message 12 of 51

Re: recording radio

thank you for your help. I will have to await the next upgrade I supose
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Stevek1311
Expert
1,467 Views
Message 13 of 51

Re: recording radio


@zulu17wrote:

An update to this problem was published on the Youview Community forum today by their Community Manager  (Sarah)

https://community.youview.com/youview/discussion/comment/18995176#Comment_18995176

If i inteprete it correctly the radio recordings have probably been successfully recorded but the current issue occurs during  the playback. Appears to occur on Youview  software 31.24.0.


Why is this marked 'solved' when it isn't?

YouView have not included a fix to this in their last July 23 update as that focussed on only one issue.   Until they do the problem is very much still there 

 

Distinguished Guru
Distinguished Guru
1,458 Views
Message 14 of 51

Re: recording radio

@Stevek1311  The original poster  marked the post  response as an accepted solution on 3 July to their thread.  

 

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Stevek1311
Expert
1,453 Views
Message 15 of 51

Re: recording radio


@zulu17wrote:

@Stevek1311  The original poster  marked the post  response as an accepted solution on 3 July to their thread.  

 


Thanks for the explanation, apologies for venting frustration at you/your post

All I can really say is they need to learn the meaning of the word 'solved'

 

 

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Jezza60
Beginner
1,343 Views
Message 16 of 51

Re: recording radio

Does anyone have an idea when the software will be updated so I can play my Hancocks half hour, goon shows etc which currently have no sound? Thanks

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Jezza60
Beginner
1,343 Views
Message 17 of 51

Re: recording radio

Hello, I have a backlog of Hancocks half hour, goon shows etc which I can't listen to as there is no sound. Any idea when the software update will fix this? It's been going on for weeks now. Cheers, Jezza

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gomezz
Recognised Expert
1,322 Views
Message 18 of 51

Re: recording radio

Are they available on iPlayer Radio to listen to?
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Jezza60
Beginner
1,311 Views
Message 19 of 51

Re: recording radio

No, it appears not. Waiting for BT to post an update!

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Distinguished Guru
Distinguished Guru
1,291 Views
Message 20 of 51

Re: recording radio

If you try unplugging and plugging back in the HDMI  it can sometimes help restore the sound on playback of  radio recordings. 

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