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01-02-2022
13h55
Suddenly got moved to Digital Voice yesterday and now have an alarm system that doesn’t work. Apparently, if it’s not a monitored system ie Verisure etc who may have a work around, there’s no a...
31-01-2024
13h18
An order has been placed in 'My Account' by BT, to migrate to DV, 30/01/2024. Implementation, early next week. I access 'Your order summary', navigate to 'Digital Home Phone'. Pay As You Go Call P...
16-04-2025
12h43
...round the house but that’s a different story. I know these white disks do not mesh with the DV Smart Hub 2. I have read the BT Complete disks do create a mesh with the Smart Hub 2 that comes with DV i...
19-11-2023
18h53
I’ve just been migrated to the digital voice service by BT and have plugged my main “landline” phone successfully into the green socket on the back of my Smarthub 2, recently supplied by BT. I a...
03-07-2024
18h45
I have digital-voice. It has worked well for a few months. I have a BT Converse 2200 handset wired into my hub. the other 3 digital hands-free phones are powered from your DV Adaptor. Today the w...
18-03-2025
12h34
Got letter last week re DV move within 30 days and card saying how to order a free adapter. I need an adapter because phone and router are in different rooms. When I go to bt.com/dvequipment it r...
29-05-2024
7h37
So, was told I had to have DV, sent away for my adapter as no room to plug phone in where my router goes and Smart Hub 2 duly arrived. Re-connected all my wireless kit, paired my adapter and w...
05-05-2022
17h14
I was promised a Battery Back up unit in February after our transfer to Digital Voice (unsought but compulsory on recontracting) went badly and we were without service for 13 days. I was p...
30-06-2022
13h40
1 Kudo
Hello everyone, I do not have Digital Voice yet but just wondering about the following. As I am hearing-impaired, I find using my landline easier to use compared to my smartphone, claritywise so I...
03-05-2023
14h33
Hello, Having made the transition to FTTP and Digital Voice, both our corded (BT Converse 225) and DECT (BT650) handsets no longer ring! In/outbound calls ok. Whilst BT are processing m...
