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24-02-2024
10h19
Hello, I am moving into a new build next week and have found out that the developer opted for underground copper cables, our neighbours are getting full fibre but assume the are FTTP via o...
07-11-2023
15h07
...y correspondence with BT. The house I ordered is a new property. However, what is even more strange to me is that in some newly built houses around me, I see that the openreach connection box has b...
03-07-2020
12h45
...he new activation date is the 16th July? I contacted my house builder as they could check the modem in the property to see if there was an issue and they confirmed openreach came out and c...
16-10-2023
11h02
Can someone please help me. Fibre is in the footpath from Giganet, although it's not live yet. I have built two new bungalows behind a pore existing dwelling; Can i put BT Open r...
12-12-2022
23h37
Hi I have just moved into a new build and I seem to only be able to get broadband from BT. Where I moved from I was with someone else and had a tv and broadband package. They have said that they c...
22-08-2023
9h25
Hi, I am in the process of purchasing a house thought i would check the internet options before i did and it is alarming. I am trying to work out if something has been missed on the developer's ...
Show results in replies (8)
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Hi as previously posted I am moving into a new build property down a normal street, currently no p...
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Thanks for the reply, what if I cannot find the openreach ONT on the inside of the property? thanks...
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Why have you started a third thread on the same issue? Why did you fail to respond to @36ULW on th...
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Sorry I am new to the forum I will check to see it now - Edit I just checked and cannot see a...
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Ask the developer.
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...t’s not visible ) and could be anywhere in the building , an under stairs cupboard is a favourite, b...
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You sure no ONT exists internally because that look like the off cut of an Inside Out FTTP Cable Op...
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Hi, I had a breif look in the cupboards as i am not yet in the house I couldnt see any open reach s...
26-02-2024
18h13
Hi, We are in a new build house, we have lived here for nearly 2 years now, and the address has been officially registered for 3 years. Our village has super fast broadband installed, o...
25-08-2023
22h18
Hi, I am preparing to move into a new build house and struggling to find internet options available ( haven’t moved in yet) but I went there today and noticed this on the house. What is this? Is t...
23-05-2022
14h42
Hi, Id like to clear something up. Were about to complete on a property (new build), should the ONT be up an running the day we move in? if its not there is it the developers responsibility to h...
30-10-2020
11h59
Hello Today i had an engineer out on site to connect my phone and broadband up. I have fiber to the pole and then i have a 4 inch duct running from the pole to my new house. At the min there is no c...