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22-04-2024
14h01
Why do B.T not confirm cancellation of an account, when the only way of doing this is by Phone call? You should be able to email B.T of your decision to cancel your account and receive a confi...
21-04-2024
22h40
Hi , due to price increase and not using land line at home ,also unreliable at times with phone calls cutting half way , i have decided to cancel the 700 min package to PAY AS YOU GO - TO £3.00 /mth&...
22-04-2024
10h39
Why are there no options to contact BT via email or chat? Is it to make it difficult for customers to have access to readily available logs?
07-10-2022
11h47
1 Kudo
Hi All, I can see a lot of discussion on this and some of it goes a bit over my head. I was previously on Virgin and used a Netgear Nighthawk XR 1000 but when connect to my new BT Hub i...
22-04-2024
8h00
Please can anyone help. Last night I was having major issues logging in, after about an hour, the agent on live chat asked me for a default e mail address to sort the problem which I gave my icloud e...
22-04-2024
6h29
I have two BT accounts at two different properties in different parts of the UK. Both my present BT contracts are in contract still. I check MyBT from time to time to see if there is a better offer o...
21-04-2024
9h14
Hi All - Wonder if anyone can help. We have the Sport TV package which says we get the TNT channels including "16 HD channels". I'm assuming we should be gettig TNT Sports 1 HD etc. We can ...
21-04-2024
15h56
when the time comes will everybody be using FTTC be moved to FTTP openreach and require a OTN box and routher and can i then ask bt to put the OTN anywhere if thats whats required i...
20-04-2024
15h13
I'd like to send an email rather than find time around work and bieng a carer, to make a phone call. My ladline did not work for over a year. I don't use it but we do not want to lose our home...
21-04-2024
9h24
I'm updating trying to order Fibre 1 Broadband NO phone currently £29.99 per month. Unable to action online?