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31 results
Sorted by:
24-07-2023
21h14
I get this error message when trying to log into MY BT using my laptop. I can log into the app using the same password and ID so they are right. I have cleared my cache and switched off t...
13-02-2022
8h39
1 Kudo
I am having trouble connecting to my email and get the error message Sorry we couldn't connect you. If you continue to experience issues, Please contact BT and quote Error Code: TS-0003.&n...
22-02-2022
12h01
I got this problem yesterday for the first time and have read that if I turn off my vpn it will be sorted. My VPN is there for a reason so I this is not an acceptable solution. Further it...
23-05-2023
8h55
Hi Have been getting this error for a few days. Am not using a VPN Have reset my home internet Have used different browsers Have deleted cache etc. Called the helpline who said the problem migh...
03-03-2022
16h02
...isplays: "Please contact BT and quote Error Code: TS-0003. Details to Contact BT Tried various things - switching off VPN; different browsers; downloaded App to 'phone but get same e...
Show results in replies (5)
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...isplays: "Please contact BT and quote Error Code: TS-0003. Details to Contact BT T...
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I have moved your post onto this board (again) which is about billing and related problems, because...
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The billing team deal with BT ID issues, you can call 150 from a BT line or 0800 800 150, they are ...
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Thanks, I've tried several times but there's no obvious option for this sort of problem, so not bee...
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I was wondering what happened to the original message!
21-04-2023
23h45
Based in US but had my btinternet.com email for well over 25 years Can't now get passed TS-0003 code notification regardless of whether VPN is on or off; cookies & cache disabled or cleared a...
15-12-2021
11h20
Looking for help. Unable to access BT mail via work PC running Windows 10 Enterprise in the NHS Scotland network. New error code TS-0003 showing. Have tried several PCs same issue and same on old I...
07-09-2023
0h48
I have been trying to view my BT landline bill and have received the error message TS-0003. When I checked what it meant, it says my IP address is blacklisted. I don’t have BT internet as it does n...
03-07-2023
12h42
just tried logging onto my BT email account as normal got this : Sorry we couldn't connect you. If you continue to experience issues, Please contact BT and quote Error Code: TS-0003. Details to&n...
18-03-2022
10h14
I get this error whenever I try to log into My BT. I'm using a Mac M1 with Monterey and Safari 15.4. I get the message with Chrome too. Any idea what this error means?
- Tags:
- My BT
