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Error code TS-0003 trying to log into My BT on lap...

by Bev28 in Home setup, Wi-Fi & network discussions
‎24-07-2023 21h14
‎24-07-2023 21h14
I get this error message when trying to log into MY BT using my laptop.  I can log into the app using the same password and ID so they are right.  I have cleared my cache and switched off t...
Show results in replies (1)
  • I changed my browser as it appeared google chrome was the issue - thanks 

Error code TS-0003 when accessing email via True K...

by martleshamRetired in General email queries
‎22-09-2025 16h01
‎22-09-2025 16h01
...hat this always requires two attempts. The first attempt always generates the error code TS-0003. Closing the page and immediately repeating the process (by clicking on BT Email in the True Key list) i...
Show results in replies (1)
  • ...o my email account. But when True Key sends the same data I get the pop-up 'Connection Error - TS-0003...

Code: TS-0003

by davidrobertaitken in General email queries
‎21-04-2023 23h45
‎21-04-2023 23h45
Based in US but had my btinternet.com email for well over 25 years Can't now get passed TS-0003 code notification regardless of whether VPN is on or off; cookies & cache disabled or cleared a...
Show results in replies (1)
  • Hi @davidrobertaitken and welcome to our community. Thanks for posting about the TS-0003 error m...

Error Code: TS-0003

by MarkT63 in General email queries
‎23-05-2023 8h55
‎23-05-2023 8h55
Hi Have been getting this error for a few days. Am not using a VPN Have reset my home internet Have used different browsers Have deleted cache etc. Called the helpline who said the problem migh...

Error code TS-0003

by jwphillips808 in Archive Staging
‎15-12-2021 11h20
‎15-12-2021 11h20
Looking for help. Unable to access BT mail via work PC running Windows 10 Enterprise in the NHS Scotland network. New error code TS-0003 showing. Have tried several PCs same issue and same on old I...
Show results in replies (1)
  • Hi,   Have resolved your problem with the TS-0003 code if so can you help me, as I have the s...

Error code TS 0003

by Tess2 in Bills & Packages
‎07-09-2023 0h48
‎07-09-2023 0h48
I have been trying to view my BT landline bill and have received the error message TS-0003. When I checked what it meant, it says my IP address is blacklisted. I don’t have BT internet as it does n...

issue logging onto email

by alisonht2020 in General email queries
‎03-07-2023 12h42
‎03-07-2023 12h42
just tried logging onto my BT email account as normal got this : Sorry we couldn't connect you. If you continue to experience issues, Please contact BT and quote Error Code: TS-0003. Details to&n...
Show results in replies (2)
  • i'm having teh same issue - i live in the UK using same computer i always have!   another of...
  • ...orums/searchpage/tab/message?advanced=false&allow_punctuation=false&q=TS-0003

TS-0003 error when accessing "My Account"

by zudecke12 in Bills & Packages
‎18-10-2022 9h56
‎18-10-2022 9h56
...eleting my cache and cookies etc. The error I get when trying to log in is TS-0003. Screenshot attached. The call centre has no idea what it is lol. Thanks, Z
Show results in replies (1)
  • Unfortunately, as I sort of expected, the TS-0003 error reappeared today! This time it d...

Maintenance Page is shown when logging in to email

by StuartFLord in General email queries
‎25-07-2023 14h02
‎25-07-2023 14h02
When I try to login to my BT Yahoo email I get the Maintenance Page as shown above which quotes Error Code TS-0003.   Can anyone explain what is happening here?  The VPN that I use is n...
Show results in replies (1)
  • Have you tried clearing your cookies and cache from your browser? Have you tried a different browse...

IP address blocked

by skinnet1 in General email queries
‎12-06-2023 14h19
‎12-06-2023 14h19
I have the following error when trying to access btinternet email address -  Error Code: TS-0003     I have reset wifi connection but still no access.  Any help on h...
Show results in replies (1)
  • ...rom. We have no way of removing this from their blacklist. We are still getting error code TS-003.&n...
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