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29 results
Sorted by:
24-07-2023
21h14
I get this error message when trying to log into MY BT using my laptop. I can log into the app using the same password and ID so they are right. I have cleared my cache and switched off t...
13-02-2022
8h39
1 Kudo
I am having trouble connecting to my email and get the error message Sorry we couldn't connect you. If you continue to experience issues, Please contact BT and quote Error Code: TS-0003.&n...
22-02-2022
12h01
I got this problem yesterday for the first time and have read that if I turn off my vpn it will be sorted. My VPN is there for a reason so I this is not an acceptable solution. Further it...
23-05-2023
8h55
Hi Have been getting this error for a few days. Am not using a VPN Have reset my home internet Have used different browsers Have deleted cache etc. Called the helpline who said the problem migh...
21-04-2023
23h45
Based in US but had my btinternet.com email for well over 25 years Can't now get passed TS-0003 code notification regardless of whether VPN is on or off; cookies & cache disabled or cleared a...
15-12-2021
11h20
Looking for help. Unable to access BT mail via work PC running Windows 10 Enterprise in the NHS Scotland network. New error code TS-0003 showing. Have tried several PCs same issue and same on old I...
07-09-2023
0h48
I have been trying to view my BT landline bill and have received the error message TS-0003. When I checked what it meant, it says my IP address is blacklisted. I don’t have BT internet as it does n...
03-07-2023
12h42
just tried logging onto my BT email account as normal got this : Sorry we couldn't connect you. If you continue to experience issues, Please contact BT and quote Error Code: TS-0003. Details to&n...
18-10-2022
9h56
...eleting my cache and cookies etc. The error I get when trying to log in is TS-0003. Screenshot attached. The call centre has no idea what it is lol. Thanks, Z
23-02-2022
12h09
Trying to log on to my BT email on a desktop pc (Windows 10) which has wired connection to my router, getting error message saying can't connect, error message TS-0003. I can however connect t...
