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19 results
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28-08-2023
20h56
Can someone help me out with this? The bill has been paid and it’s now been over 24 hours. I have tried to sort this out via phone calls and virtual message system to no avail. I am wondering if an...
29-08-2023
18h46
hi hope I'm posting in the correct area here. So my broadband has been cut off, I've blue lights on the router/modem but when I go to connect to my WiFi is says broadband suspended our records s...
20-03-2023
10h13
...eplacement and unlocking having to happen. What's more galling is that having left BT for Mobile Broadband due to slow landline speeds, I now have to pay £7.99 pm for the privilege of being able to access my a...
27-06-2023
14h51
...ign in it takes me to a URL page says our account has been suspended due to unpaid bills. This is not the case as the direct debt came out a week before and 3 different people from BT h...
31-01-2025
18h50
Good evening! Looking for some help, have been away for a while so my account has been inactive but I’m now looking to get a broadband package but I am unable to do so. any ideas on how to a...
13-06-2025
18h19
...equested), then that my account was suspended, and that I should contact the helpdesk quoting an error bmx_2009. This really is unfathomable, can someone explain in plain English what the problem is...
24-03-2024
21h50
I received an email possibly from BT on Thursday saying Important Account Update which I ignored and deleted, then yesterday I got one saying Cancellation request processed and then another C...
24-08-2023
22h56
...ays the new password is wrong. Unfortunately I can't get in to the email accounts if I try logging in via the BT site with the *****@btinternet.com and password for each one, it just says&n...
- Tags:
- old email account
04-04-2022
13h26
What is BT solution for people forced onto digital voice with phone equipment older than 10 years that was perfectly fine prior to switchover and for someone who does not want a new phone taking m...
22-07-2023
10h43
I've had BT email for over 20 years. The secondary address rarely gets used and now seems to have been deleted - that's no drama EXCEPT that it is the email registered to microsoft for my laptop. I d...
