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25-02-2026
23h28
Hi. I am having trouble with HD Boost. The online troubleshooter failed and told me to call. Last time this happened I was on the phone for 2 hours and had to reset my contract. I want to avoid a...
Show results in replies (5)
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I phoned today only to be told that to add HD boost or Now Boost I would need to renew my contract....
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EETV on BT Broadband has an HD/4K addon and a NOW Boost addon. Depending upon your EETV p...
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...sually means restarting your contract. Think BT have a nerve charging for HD when if you buy now boost...
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As BT got me to renew my contract as they said over the phone it was the only way to add boost. A...
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Hi @Walan A complaint may take up to 10 days to receive a response, depending on its comple...
30-04-2025
20h29
Hi, I have Now TV Boost active on my account but cannot see a way to cancel it. There is an option for "Boost your viewing experience" which says HD underneath but that currently shows as u...
Show results in replies (5)
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...ntertainment package NOW Boost alone should not be offered or orderable as a TV Extra. Instead t...
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I'm on ENTERTAINMENT. Boost shows as a separate £6 charge on my bill. When I go to Manage E...
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...ight help. Also, if you have Full Works TV, Boost should already be included.
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...call to BT would be beneficial. If you have full works tv though boost will be included
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NOW Boost is included with some EETV packages and also may be included when selecting HD or HD/4K a...
16-08-2024
16h22
Does EE have a release date of when we will have this available? I have Big Sports and Movies add on (don't need/want entertainment hence why don't have full works). As my package pays N...
02-02-2026
10h32
I have BT Broadband (full fibre - Smart Hub 2) with the EE TV Big Sport Package and HD Boost (BT TV Pro box). Everything has been working perfectly for 2.5 years until Saturday (31/1/26) when I a...
29-10-2023
15h05
...etting the hybrid speed boost from the EE hub & my download speeds much higher?
08-06-2023
19h09
I have just had Full Fibre installed and chose Fibre 100 with a free month of Fibre 500 boost. I still have 28 days to run on the 500 boost but checked on available packages today. This is rather c...
Show results in replies (4)
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...hen the boost is about to run out. Let me know how you get on, please. Thank you DanielS
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Hey @DanielS Into the last 6 days of the boost and no better deals offered by BT, the d...
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...ancelled order so as not to loose the 28 days of 500 boost, wonder if I leave it until nearer the e...
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Hi @highnoon1966, thanks for coming back to us. It may change closer to the time but I've sent you ...
25-01-2024
12h39
Hi I added sky boost through the Now TV app, on a free 7 day trial. I would like to cancel the trial before it renews, but it is not showing in my list of TV add ons. the Now TV app refers to t...
10-07-2023
0h03
I have recently taken a 7 day free trial for NOW TV Boost, but I want to cancel. It looks like I cannot cancel online - could you please advise how to cancel? Surely this doesn't adhere to consumer r...
25-07-2023
17h13
Hi i would like clarification on my bt package,i have tnt sport pack 24 months and hd add on on the bt pro box.when i added on now entertainment package free trial then monthly,i noticed no hd channe...
Show results in replies (4)
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...lso select the NOW Boost add-on (£6) So it all depends what your base subscription is.
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...D to now sports Additional 3 streams as per now boost? Thanks
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You have to order the HD/UHD add on for BT 's HD channels and the NowTV Boost for the NowTV c...
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...hich includes Now Boost - so yes, it'll include HD on Now Sports, and additional streams @b...
17-06-2023
11h58
Just want to clarify if have the entertainment package if I add the BT Tv HD add on it will allow HD streaming of the Now channels. If I have the Now Boost it just boosts on the app, or will it p...
Show results in replies (9)
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...PG the Now TV boost is all I need? No, the BT TV HD/4K add on is what you need. It includes N...
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Thank you so if I want to view HD for the now channels only and record via the EPG the Now TV boost...
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If you watch the NOW channels through the app and pay NOW directly for the privilege, than buying Boost...
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...et Now Sports in HD, we also have to take Sky Boost! Is this correct?
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The BT HD add on and NowTV Boost are separate but you can add them both and it won't cost anymore t...
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They must have changed it. As yesterday they told me I have to add Now BOOST AT £6 even though I a...
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...atch channels included with your NOW Membership in full HD with NOW Boost, BT Sport in full HD, and u...
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But are telling me that to watch the Now sport as an add on in HD, I need to take the Now Boost a...
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@davidwindle9wrote: so what you're saying is, I don't really need the £6 option on my account unl...
