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25-02-2026
23h28
Hi. I am having trouble with HD Boost. The online troubleshooter failed and told me to call. Last time this happened I was on the phone for 2 hours and had to reset my contract. I want to avoid a...
Show results in replies (5)
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I phoned today only to be told that to add HD boost or Now Boost I would need to renew my contract....
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EETV on BT Broadband has an HD/4K addon and a NOW Boost addon. Depending upon your EETV p...
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...sually means restarting your contract. Think BT have a nerve charging for HD when if you buy now boost...
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As BT got me to renew my contract as they said over the phone it was the only way to add boost. A...
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Hi @Walan A complaint may take up to 10 days to receive a response, depending on its comple...
10-05-2026
10h42
Hi everyone, I am simply trying to add the Now TV Boost to my account and have found no way of doing it. I currently have the big Entertainment package, Broadband, Netflix and phone through B...
15-05-2026
21h38
How do I add the boost option to my package? I have tried between the bt app and nowtv app and just keep doing circles linking back to the opposite page and getting nowhere. I have tried doing it t...
Show results in replies (4)
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How can I add a boost to my account I keep getting directed and redirected between now tv app and t...
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There has been quite a bit of confusion about Now Boost with EETV packages as the process u...
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I had the exact same thing happen to me, when I phoned up they said the only way to add HD boost w...
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Hi @Tinalou Welcome to our community. If you are unable to change this yourself, ...
30-04-2025
20h29
Hi, I have Now TV Boost active on my account but cannot see a way to cancel it. There is an option for "Boost your viewing experience" which says HD underneath but that currently shows as u...
Show results in replies (5)
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...ntertainment package NOW Boost alone should not be offered or orderable as a TV Extra. Instead t...
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I'm on ENTERTAINMENT. Boost shows as a separate £6 charge on my bill. When I go to Manage E...
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...ight help. Also, if you have Full Works TV, Boost should already be included.
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...call to BT would be beneficial. If you have full works tv though boost will be included
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NOW Boost is included with some EETV packages and also may be included when selecting HD or HD/4K a...
16-08-2024
16h22
Does EE have a release date of when we will have this available? I have Big Sports and Movies add on (don't need/want entertainment hence why don't have full works). As my package pays N...
29-10-2023
15h05
...etting the hybrid speed boost from the EE hub & my download speeds much higher?
02-02-2026
10h32
I have BT Broadband (full fibre - Smart Hub 2) with the EE TV Big Sport Package and HD Boost (BT TV Pro box). Everything has been working perfectly for 2.5 years until Saturday (31/1/26) when I a...
15-05-2026
11h42
...or many years, including Entertainment, Cinema and Boost. My question is what happens to my Cinema and Boost that i currently am subscribed to, at the end of the current month? as they aren't i...
08-06-2023
19h09
I have just had Full Fibre installed and chose Fibre 100 with a free month of Fibre 500 boost. I still have 28 days to run on the 500 boost but checked on available packages today. This is rather c...
Show results in replies (4)
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...hen the boost is about to run out. Let me know how you get on, please. Thank you DanielS
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Hey @DanielS Into the last 6 days of the boost and no better deals offered by BT, the d...
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...ancelled order so as not to loose the 28 days of 500 boost, wonder if I leave it until nearer the e...
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Hi @highnoon1966, thanks for coming back to us. It may change closer to the time but I've sent you ...
25-01-2024
12h39
Hi I added sky boost through the Now TV app, on a free 7 day trial. I would like to cancel the trial before it renews, but it is not showing in my list of TV add ons. the Now TV app refers to t...
