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25-11-2023
18h46
Hoping someone can help with this one as it is baffling me. I used to have Now TV paid for as part of my monthly BT bill. I stopped many months ago and recently took out a Now TV Sky Sports deal o...
Show results in replies (6)
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Hi, I have a closed BT account which my now tv was linked to and when I try to log in to my Now T...
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I can log out and log back in with the new Now TV account and then watch Sky Sports but every t...
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It is possible to log out of your old BT account on the NOW app and login again with your new a...
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...ubscription with Now included, we can't unlink it. Thanks Neil
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Hi @JW19701 and thanks for posting. Sorry you'e having problems unlinking your Now TV. I'll be h...
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Thanks for sending over the details @JW19701. I'm glad we were able to delink the account for you...
13-12-2023
20h07
Hi I’ve recently purchased Sky Sports via bt tv and am disappointed that I can’t watch red button games on now tv app unless I’m missing something? They are definitely not showing on the bottom w...
26-11-2023
12h49
I have lost all Now channels on my BT box pro. I get a message telling me to set up on each channel. I have also been on the Now app and looks like my account has no current membership. It s...
02-03-2024
21h09
Hi I've upgraded my TV package today at 2-54pm to the Full Works. As of now, the sky sports and sky cinema are still not active. TNT sports is working fine though. Is it normal to take this l...
Show results in replies (4)
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Ok, so you didn’t previously have TNT Sports, but you have now. That suggests to me that there is s...
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...ave been reports on here of changes to NOW channels causing problems going back for quite some time, h...
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You could check to see if you can watch the match via the NOW app. I think that a Mod needs to p...
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Hi @JosePujols, Thank you for posting. I'm sorry if the Sky Sports and Cinema still haven't been ...
29-11-2023
17h10
Hello I would like subtitles on NOW TV (accessed via BT TV) - but the NOW TV website instructions point to a different set of settings from those that I can see? Has anyone managed to do t...
Show results in replies (9)
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Good news - subtitles are now available on the Now app on all EE TV boxes. Let us know if you h...
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@Midnight_Voice Now I'm confused as @gomezz said he tested it on Sky News, but pause has n...
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...onfirm subtitles are now working on the Now TV app on my DTRT4000 - tested on Sky Sports News.
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@zulu17 That's why up until recently I used a Now/Roku stick, as that was one of the few d...
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@mairetheresa The Now app on YouView boxes does not support subtitles. The YouView box s...
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So Nick posted a sfollows - "Good news - subtitles are now available on the Now app on all EE TV b...
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@garybs29 The Now app shows both live and on demand programmes. We get subtitles now via P...
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...ifference. And as far as I know, the SUB button has always worked on the Now channels in the EPG. So we a...
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Yes increasingly there are Now live sport streams that are only available on EE T...
06-01-2024
21h16
My TV package includes NOW TV but the app doesn’t recognise my email address when I try to sign in - any idea where I’m going wrong?
08-09-2023
12h57
Hello can some one tell mw why you can not record a series on ALIBI from NOW TV with BT ie. Annika is one I could go on
05-03-2024
16h56
I know this subject has been covered before and I have tried searching this but without being able to solve the issue. I have Now TV sport via the BT Big Sport package which is fine, I already had Now...
Show results in replies (5)
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...hatever reason that did not allow me to log into Now on other devices. The issue was solved by logging out o...
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...ase and I am really pleased to see you're able to access the NOW content when you're out and a...
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I don't really know what to suggest except perhaps searching the NowTV site at NOW - Help - A...
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...f months ago now but if I recall correctly I would have set it up via my iPad and saved the log in t...
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...as the option for searching via payment info using CC or Paypal payment which is how my existing Now a...
27-09-2022
21h26
I have had BT youview for a few years now and often watch the Now TV app. I have never had ads on the app during a program - only short ads at the beginning if any. Normally if there is a break it o...
Show results in replies (6)
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It is a Now decison "If you're a Cinema, Entertainment or Sports Member and you don't h...
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...xtra £5. I also see Full HD is part of Boost now as well as ad-free which both used to be the case for t...
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I find it worthwhile as I have an extra tv box and I can watch now tv at the same time as someone e...
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@ClareRM In the three years I've been using Now it has never been FHD as standard but 720. T...
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NOW TV is a Sky owned business and the little add ons are a long established way for them to c...
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...t's just a annoying because both of those things used to be included in the price I pay now. It's a s...
19-01-2024
23h41
Hello all, I renewed my BT TV subscription yesterday but I notice that suddenly my Now TV programs have adverts where yesterday they didn't - what's happened? Thanks