Search the Community
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
180 results
Sorted by:
24-04-2024
17h02
After iOS 17.4.1 install, my phone no longer connects to Wifi Calling and also the hotspot activation slider is missing in the settings panel. Although this may be an iOS issue, I have done a iOS rei...
19-03-2024
10h49
Previously I have spent the first day in Europe attempting to find why I have no signal and then no data. Then eventually with Wi-Fi at a bar increased the amount of monthly credit allowance up from ...
I’m going to Tenerife, do I need a BT mobile add on to cover the use of mobile data when abroad?
20-03-2024
13h43
Hi, just checked my Mobile account after coming back from abroad. Found 2 separate 0.30p charges against number 7726. Any ideas?
19-03-2024
19h14
I changed my phone a few months ago, transferred the sim, kept the same number and contract but can no longer get any signal at home. How do I resolve this?
02-03-2024
23h32
Hi there, I am looking at moving to EE Mobile, as I keep seeing it posted around, but how would I go ahead with this? Do I need to make a support ticket with BT? Currently, it says "Currently not a...
21-02-2024
9h06
6 Kudos
Can make / receive phone calls and send / receive SMS, but all mobile data comms are stopped. Constant throughout my journey into London. However work mobile on EE works fine. Have turned phone off ...
14-02-2024
16h57
Good afternoon. I currently have a BT 4GB Sim (doubled to 8GB with Halo) and I wondered what my max Mbps speed is likely to be. Out of contract on that since November 2023 although My BT account Mob...
12-02-2024
23h57
Why is there no mechanism to cancel BT Mobile online? Or am I missing something? It seems you can only do so by calling, which I will be charged for as I am abroad, and have to queue to g...
03-02-2024
10h14
We're just updating your account If you want to make any changes, please wait 30 minutes and try again. It's been saying this for months. I need to change my roaming settings, but I can't ...