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22-04-2024
10h10
Trying to look at the Landline (Digital Voice) View All Calls or Mobile phone usage, I am getting the message: Fetching the Authorization Token... Please wait for a moment... I can wait and wait . ...
19-04-2024
15h18
I have just received the Smart Hub plus. I have it all set up, everything works except for my digital voice landline. The message on my handset reads ‘ No link to the hub’ . I have pressed ok but not...
19-04-2024
15h20
Our BT phone keeps disconnecting. It rings when someone calls, you try to answer it and it just goes off. People have also said they've been calling but no one answers - but the phone has not rung o...
19-04-2024
12h10
I have a Cisco handset with an Ethernet connection to my Smart Hub2. It works. I bought a BT cordless digital phone, registered it on the hub but whatever I do it will not activate. Message is no int...
08-03-2024
17h43
I ordered full fibre 100 with mandatory conversion to digital voice in Dec 23 . The engineer visited on 8th Feb 24 , cut the old line installed&n...
07-04-2024
17h31
Hello, I spent three and a half hours today on online BT chat. I can make calls but cannot receive them. Operator said removal of voicemail would fix the problem. It hasn’t. Can anyone help me? I don...
06-04-2024
14h29
I've tried for hours to solve the problem of my phone missing incoming calls. I see the missed call message after one ring. What can I do please? Thanks
07-04-2024
13h17
Loss of landline and problems getting this restored. 2 days ago I visited my local EE shop as my BT contract had ended and I also needed a new mobile phone. The lady there was very helpful and sorte...
06-04-2024
16h16
When making a call, I pressed call button to turn on speakerphone. It disconnected call and defaulted to synchronising handset. Why?
05-04-2024
22h43
hi i am from a epos company currently bt is upgrading to digital voice hence our takeaways are not getting the caller id what is the solution even ata device is not working