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04-10-2020
13h36
As the title says, when gaming and someone streams Netflix or Amazon Prime video then my latency in-game starts spiking. My download is about 60 Mbps, upload 20 Mbps & ping is 25 ms.
25-06-2021
23h17
Hi, I've been experiencing regular ping spikes whenever I'm playing a multiplayer game and someone else at home is using Netflix, Amazon etc. I can see from many forum posts that this appears to b...
05-10-2021
23h24
Good Evening, I have a major problem with my BT Internet which has been ongoing now for a very, very long time. Basically, whenever somebody else within the house streams via Netflix, Prime o...
19-09-2021
10h53
...laying altogether. I think it's because of my ping rate. This was run from a laptop whilst standing 5 metres from the smart hub in direct line of sight. The TV that we use streaming services o...
14-03-2023
22h07
...nusual broadband, in that I have large peaks in my ping latencies. ?I hope I have relayed this correctly. I used a ping checker online and it did showed that when my TV freezes, there is a large spike in m...
22-05-2021
13h43
...laying games in HD because I used to do it before. But for some reason in the past couple of weeks BT seems to route Netflix in higher priority than others. It is impossible for me to play g...
08-06-2020
15h19
1 Kudo
Hi, TL;DR — In the past week or two we've been having issues with high ping and extremely slow internet speeds making our regular use of the internet a nightmare. We've been c...
24-11-2020
18h50
...he only person on ( mother uses Netflix from time to time ) I have attempted to trouble shoot with changing Ethernet cables / changing DNS settings for console / port forwarding ect&n...
27-01-2021
0h48
18-02-2024
18h05
Hi, I have the bt smart hub 2. Since December whenever I connect any devices to the WiFi, phones, tv, laptop… they cause my pc and PlayStation to be unstable online. Consistent ping s...
