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19-09-2021
10h53
Morning all, I'm having issues with my broadband - it downloads and uploads fast enough, but probably half the time Netflix/Prime/iplayer is extremely pixelated and will often just stop p...
14-03-2023
22h07
...ometimes be unwatchable as the picture keeps freezing, sometimes it stops altogether. Sometimes it is worse than others. Streaming directly on my TV through Netflix, Amazon app etc is fine. I assumed it w...
18-02-2022
15h46
Hi everyone, Whenever someone uses streaming video services such as Netflix it causes high latency spikes every few seconds in online games making the experience unplayable. I have the f...
25-04-2021
11h35
...iFi, horrible speeds and latency on LAN etc), I connected my freshly formatted router and it seems to work fine. The 'blackouts' stopped, however, a new problem has arisen. Ping spikes. This i...
04-10-2020
13h36
As the title says, when gaming and someone streams Netflix or Amazon Prime video then my latency in-game starts spiking. My download is about 60 Mbps, upload 20 Mbps & ping is 25 ms.
27-08-2021
17h04
Hello, I am thinking of purchasing a new router to replace my smart hub with as I would prefer to use a router with QoS. My question is: can I plug the new router in and it will connect automatical...
29-10-2021
22h23
Have recently moved from FTTC to FTTP and using BT phone number with the BTW Performance Tester (btwholesale.com) does not register my FTTP speeds. Ethernet connection to Speed...
- Tags:
- Full fibre
- Speed Test
10-11-2021
12h17
...ears back we started getting issues with latency shooting up into the hundreds when streaming (Twitch, Youtube, Netflix etc) many threads on the issues in the forum, I swapped to a 3rd party router t...
17-01-2022
23h13
...s variable packet loss - usually anywhere between 2 and 15%. Latency and jitter are not overly concerning - typically around 15ms and 40-50ms respectively. If I plug in my BT Smart hub I get p...
25-06-2021
23h17
Hi, I've been experiencing regular ping spikes whenever I'm playing a multiplayer game and someone else at home is using Netflix, Amazon etc. I can see from many forum posts that this appears to b...