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BT Digital Voice: a better way to keep in touch

by Community Manager SeanD in Home phone including Digital Voice RECOMMENDED
‎18-06-2021 14h00
1 Kudo
‎18-06-2021 14h00
1 Kudo
...ust need to choose the calling plan that’s right for you.   Digital Voice FAQ’s   Do I have to take up the Digital voice service when I regrade my contract when DV is available to m...

Digital Voice FAQs

by Distinguished Sage licquorice in Home phone including Digital Voice
‎19-01-2022 15h35
20 Kudos
‎19-01-2022 15h35
20 Kudos
Digital voice FAQs. First and foremost, Digital Voice does not use WiFi to connect to the DV handsets. The Smart Hub2 has a built in DECT base station, the WPS button is dual purpose and is used t...
Show results in replies (1)
  • Excellent info. Thank you and well done!

Digital Voice

by ljm in Home phone including Digital Voice
‎30-06-2022 13h40
1 Kudo
‎30-06-2022 13h40
1 Kudo
Hello everyone, I do not have Digital Voice yet but just wondering about the following. As I am hearing-impaired, I find using my landline easier to use compared to my smartphone, claritywise so I...
Show results in replies (1)
  • They will either get no tone or unobtainable, they certainly won't get a message to dial the whole ...

Phone number ported from Virgin - DV phone / Digit...

by FredS in Home phone including Digital Voice
‎30-10-2022 15h13
‎30-10-2022 15h13
...But I would like to move my main handset back to where it was as it's now in a slightly inconvenient place near the router. It looks like I could do this by getting the Digital Voice Adapter, and t...
Show results in replies (1)
  • you could phone BT and request the DV adapter and you could then position where you want as long a...

Digital Voice Battery Backup

by dephead2004 in Home phone including Digital Voice
‎05-05-2022 17h14
‎05-05-2022 17h14
I was promised a Battery Back up unit in February after our transfer to Digital Voice (unsought but compulsory on recontracting) went badly and we were without service for 13 days.  I was p...
Show results in replies (1)
  • Rounding off this thread, the SA has called me back early with an offer which means I can obtain a ...

DV equipment

by JohnMutley_65 in Home phone including Digital Voice
‎29-10-2021 17h45
1 Kudo
‎29-10-2021 17h45
1 Kudo
I have BT Smart hub 2, BT 8600 trio wireless handsets and a corded landline (just in case of power cuts). Having just read the advice leaflet from BT about the forthcoming Digital Voice service it s...
Show results in replies (1)
  • Thanks to everyone i rang BT again today got straight through and they are sending me digital p...

BT Digital Voice

by kl227 in Home phone including Digital Voice
‎01-02-2022 13h55
‎01-02-2022 13h55
Suddenly got moved to Digital Voice yesterday and now have an alarm system that doesn’t work.  Apparently, if it’s not a monitored system ie Verisure etc who may have a work around, there’s no a...
Show results in replies (1)
  • Just wanted to update on my previous posts regarding the dialler on my alarm system.  I got an...

Digital Voice

by Myteline in Home phone including Digital Voice
‎09-02-2022 17h02
‎09-02-2022 17h02
I'm a newbie here so please cut me a little slack - I received a letter in September 2021 from BT telling me that I would soon be switched over to Digital Voice.  Nothing happened.  The w...
Show results in replies (1)
  • Thanks Licquorice for your fast reply and your reassuring message.  I'll try to be patient eve...

Digital Voice

by Lenjam in Home phone including Digital Voice
‎07-04-2022 10h47
‎07-04-2022 10h47
...nstructions as to how you cancel/turn off the divert function on the DV handset when you no longer require it. Can anybody help? it's probably something simple & obvious 🙄 Thx in advance
  • Tags:
  • call divert
Show results in replies (1)
  • Hi @Lenjam  On my DV phone with Alexa it is very simple: Hitting direction left on t...

Digital Voice and divert

by Kielty23 in Home phone including Digital Voice
‎15-03-2022 9h11
‎15-03-2022 9h11
Hi I have been moved to DV and really wanted to continue using my 3rd party router. Is it possible to place a call divert on DV routing to a mobile and remove the SH2 from the equation? Do you s...
Show results in replies (1)
  • ...elp/landline/digital-voice--how-do-i-use-my-calling-features- How to divert calls by logging into My B...

DIGITAL VOICE CALL ANSWERING

by ROWBOTG2 in Home phone including Digital Voice
‎17-08-2022 11h18
‎17-08-2022 11h18
Hi ,   Recently converted to Digital Voice , all ok but unsure on one aspect. On my old set up Dect Phone , when a caller was leaving a message I could hear it being left and decide at that p...
Show results in replies (1)
  • ...f the hub and use that instead of the DV handsets. Set the number of rings before the answering m...
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