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18-06-2021
14h00
1 Kudo
...ust need to choose the calling plan that’s right for you.
Digital Voice FAQ’s
Do I have to take up the Digital voice service when I regrade my contract when DV is available to m...
19-01-2022
15h35
31 Kudos
Digital voice FAQs.
First and foremost, Digital Voice does not use WiFi to connect to the DV handsets. The Smart Hub2 has a built in DECT base station, the WPS button is dual purpose and is used t...
06-05-2024
11h12
I have been moved o DV and told I will be charged at 22.? per minute for all calls. I asked if the 0800 number were free and told NO . I asked if I would then have to pay to speak to BT and told as a...
26-11-2024
21h45
I've received communication from BT, saying they are ready to switch our line over to Digital Voice and inviting me to arrange an appointment. We will be moving house during the first half of next y...
10-03-2025
12h11
trying to set up DV and have new hub and power supply. The instructions with the box say I need a disc and the enclosed RJ45 cable. I don't have either. In the post today I received 'setting up y...
17-11-2023
9h44
I presently have a BT supplied broadband and telephone connection. FTTC I am told. So copper into the house. I understand that at sometime I in common with others will be going to digital voice. I...
17-03-2025
14h18
Question (1) What is the quality of digital voice like? How does it compare with the bandwidth of the current analogue system? I ask because the clarity of DECT phones is poor; can I expect t...
03-07-2024
18h45
I have digital-voice. It has worked well for a few months. I have a BT Converse 2200 handset wired into my hub. the other 3 digital hands-free phones are powered from your DV Adaptor. Today the w...
29-05-2024
7h37
So, was told I had to have DV, sent away for my adapter as no room to plug phone in where my router goes and Smart Hub 2 duly arrived. Re-connected all my wireless kit, paired my adapter and w...
31-01-2024
13h18
An order has been placed in 'My Account' by BT, to migrate to DV, 30/01/2024. Implementation, early next week. I access 'Your order summary', navigate to 'Digital Home Phone'. Pay As You Go Call P...
02-11-2023
13h49
Installed Smart Hub 2 & DV Adapter - all ok but: Adapter doesn't go to solid green when paired, is this faulty or can only be solid once I'm switched to DV? Set up refers to base pin default 0...
