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BT Digital Voice: a better way to keep in touch

by SeanD in Archive Staging RECOMMENDED
‎18-06-2021 14h00
1 Kudo
‎18-06-2021 14h00
1 Kudo
...ust need to choose the calling plan that’s right for you.   Digital Voice FAQ’s   Do I have to take up the Digital voice service when I regrade my contract when DV is available to m...

Digital Voice FAQs

by Distinguished Sage licquorice in Home phone including Digital Voice
‎19-01-2022 15h35
32 Kudos
‎19-01-2022 15h35
32 Kudos
Digital voice FAQs. First and foremost, Digital Voice does not use WiFi to connect to the DV handsets. The Smart Hub2 has a built in DECT base station, the WPS button is dual purpose and is used t...
  • Tags:
  • how to call 999
  • No connection in power cut
  • Sadly I can't understand any of this. I just want my contacts !
Show results in replies (1)
  • Excellent info. Thank you and well done!

Digital Voice Adapter

by PeterNorfolk in Home phone including Digital Voice
‎03-08-2025 18h28
‎03-08-2025 18h28
Good afternoon, Went live on digital voice this past Thursday. I have the downstairs phone as one of the Digitial Voice Handsets and upstairs study phone connected via a digital voice adapter. I c...
Show results in replies (1)
  • See message 7 of this thread. BT digital voice phones, listening in on second ph... - BT Community

Digital Voice and Home Hub usage

by Xplorer1 in Home setup, Wi-Fi & network discussions
‎20-09-2025 14h09
‎20-09-2025 14h09
Can I install my DV Home Hub 2 (once it arrives) as a direct replacement for my existing HH2 (i.e.  for internet access) before DV activation date? Advice would be appreciated.
Show results in replies (1)
  • yes you can install it as soon as it arrives to replace previous hub.  if you don't already do...

Unblock number on Digital Voice?

by Frogmodem in Home phone including Digital Voice
‎30-08-2025 14h34
‎30-08-2025 14h34
...ave full fibre with DV and the BT handset.  I'd quite like to see a list too if that's possible.
Show results in replies (1)
  • Log in to MyBT > Your products > Digital Voice > (Manage) Call Protect > (Manage) Y...

Digital Voice

by ESAM1 in Home phone including Digital Voice
‎06-05-2024 11h12
‎06-05-2024 11h12
I have been moved o DV and told I will be charged at 22.? per minute for all calls. I asked if the 0800 number were free and told NO . I asked if I would then have to pay to speak to BT and told as a...
Show results in replies (1)
  • Yes.

Voicemail with DV and how do extension sockets wor...

by Koala456 in Home phone including Digital Voice
‎09-08-2025 17h18
‎09-08-2025 17h18
...witched off like with a mobile phone? Does Digital Voice come with Voicemail? I get the idea that the DV phone needs to be connected to a hub which in turn needs to be connected to the mains electric, b...
Show results in replies (1)
  • Yes it comes with voicemail as default. If the phone is off or you dont answer it will go to voice...

BT seems unable to cancel Digital Voice order

by danjen in Home phone including Digital Voice
‎26-06-2025 18h25
‎26-06-2025 18h25
I am out of contract, paying far too much and wish to cancel my very expensive TNT Sport. However, BT have told me that I can make no changes to my service while my (their) order for Digital Voice i...
Show results in replies (1)
  • Hi @danjen  Welcome to the community. It sounds like the open order is blocking anything f...

3 questions about the conversion to digital voice?

by Alan_C in Home phone including Digital Voice
‎17-03-2025 14h18
‎17-03-2025 14h18
Question (1) What is the quality of digital voice like? How does it compare with the bandwidth of  the current analogue system? I ask because the clarity of DECT phones is poor; can I expect t...
Show results in replies (1)
  • Much of what you ask about is answered here: Digital Voice | Digital Home Phone | BT With r...

Digital Voice

by JohnRH in Home phone including Digital Voice
‎17-11-2023 9h44
‎17-11-2023 9h44
I presently have a BT supplied broadband and telephone connection. FTTC I am told. So copper into the house. I understand that at sometime I in common with others will be going to digital voice. I...
Show results in replies (1)
  • Keith Thats excellent, thank you. I shall sit and watch this. By the way to all I found a video ...

Digital Voice problems

by thecatcher in BT Devices
‎10-03-2025 12h11
‎10-03-2025 12h11
trying to set up DV and have new hub and power supply. The instructions with the box say I need a disc and the enclosed RJ45 cable. I don't have either. In the post today I received 'setting up y...
Show results in replies (1)
  • ...Voice , DV isn’t WiFi it’s DECT , same as any cordless phone …you use the green phone port on t...
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