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03-01-2024
15h10
Hi, I'n posting on behalf of my parents are are elderly and struggle a bit with these conversations. My knowledge of set up etc therefore may be slightly sketchy. They have had a full Sky package f...
Show results in replies (5)
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@Griffin78 You would need to raise this issue on the Sky forum, as Sky rent the line from O...
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...nd then BT said I need to contact Sky! I'll go with Sky based on your advice, thanks.
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...o digital voice as that requires the use of the BT SH2 which will not work on SKY broadband a...
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...roadband is now pretty rare , for one thing Sky had an active program to move their broadband c...
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If they are on SMPF , hopefully you would agree a call to BT ( the ISP ) rather than BT the phone s...
16-06-2023
16h40
I have a smart hub 2 and cannot get it to link to sky Q on 5ghz. I want it to work wirelessly and its only about 3m away from the router going through 1 plasterboard wall. I have read some bits a...
05-03-2023
15h23
...ad connection and performance issues I never had with BT Halo 3 and a Sky+ box. I am considering moving back to BT but they are only offering Fibre 1 for my address which seems lower speeds t...
14-01-2024
22h33
...he mini hub at all but soon thought to change the mini hub to 5ghz Bt box then found it and connected. “Your box is connected to your hub And the internet” It shows the IP address etc on screen....
Show results in replies (3)
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...Though as you found out Iplayer/Itvx/My4 and 5 on demand can be used anywhere. But if you set it u...
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...etails, on any device and click "start watching". So you can watch your sky channels that way u...
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...ay through any TV aerial though. But your sky channels will not be able to be streamed at your f...
22-05-2022
19h27
Hello, Our SmartHub 2 and 2 WiFi discs were installed last Saturday by one of the Home Tech Engineers. Everything had seem to be working and we had a good connection, but since Friday the W...
Show results in replies (3)
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...bsp; simply try to view an on-demand programme or box set and if you can then your broadband c...
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...ncludes any laptop, tablet, Google Home, Sky Box (won't let me go to On Demand or download a box s...
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...onnection slows down depending on how many devices are being used at the same time... there are 3 of us in t...
19-03-2024
20h34
I have smart plugs which use 2.4 kHz but my new sky/BT router has a variable speed so not been able to pair. I don’t want to buy new smart devices so please can someone explain how I can pair. Thanks
18-09-2023
14h39
I am constantly having to reset my Sky box and BT Internet incuding resetting internet password on my Sky. I have contacted Sky and they say it must be a BT fault but my BT Broadband is fine a...
21-09-2023
13h39
...have ethernet cable from back of printer into bt smarthub in same way i had with sky router but when i look on computer/smart phone or log into smart hub i dont see a printer available. I d...
21-07-2023
15h59
Can anyone tell me why my bt hub 2 shows that I have two WiFi connections with my sky q box. If I switch off my sky q box the connections go. When I switch the box back on it shows as two c...
14-01-2024
9h35
Hi , we’ve signed up for the new EE smart hub plus next week with EE TV box and mini box too , we are switching from Bt hub with full fibre speed of 145 and we’re using sky s...