Search the Community
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
702 results
Sorted by:
18-06-2021
14h00
1 Kudo
...ust need to choose the calling plan that’s right for you.
Digital Voice FAQ’s
Do I have to take up the Digital voice service when I regrade my contract when DV is available to m...
06-05-2024
11h12
I have been moved o DV and told I will be charged at 22.? per minute for all calls. I asked if the 0800 number were free and told NO . I asked if I would then have to pay to speak to BT and told as a...
19-01-2022
15h35
31 Kudos
Digital voice FAQs.
First and foremost, Digital Voice does not use WiFi to connect to the DV handsets. The Smart Hub2 has a built in DECT base station, the WPS button is dual purpose and is used t...
17-11-2023
9h44
I presently have a BT supplied broadband and telephone connection. FTTC I am told. So copper into the house. I understand that at sometime I in common with others will be going to digital voice. I...
31-01-2024
13h18
An order has been placed in 'My Account' by BT, to migrate to DV, 30/01/2024. Implementation, early next week. I access 'Your order summary', navigate to 'Digital Home Phone'. Pay As You Go Call P...
Show results in replies (9)
-
...ctive. you may need to restart your hub first The Good News. DV has arrived. Best to run a...
-
...olton 150, a catchup call. My new DV phone rang at the appointed time: it rang twice, I never got near i...
-
...uch appreciate these posts on DV migration. I re contracted online in FEB 2023 without t...
-
...omplete. 3. Yesterday, I placed an 'order' for a 'FREE DV-ADAPTER': nowhere to be found on the s...
-
...oute miles for FTTC too far, the BT Auto Link Test Results indicate no problem." Heard 'em all. DV-D...
-
@-Richie-wrote: Now you have the SH2 connected, leave it on until the day after the switch to DV...
-
@imjollywrote: no point in connecting to 'green socket' until DV active I've had a look in t...
-
...o ? DECT-PHONES. I've a spare BT1000 Digital Cordless Phone, modern, basic facilities, BASE & H...
-
...re ¦ 0-0 DRAW. DV-Handset, an excellent toy. Broadband running as description. No more to add....
03-07-2024
18h45
I have digital-voice. It has worked well for a few months. I have a BT Converse 2200 handset wired into my hub. the other 3 digital hands-free phones are powered from your DV Adaptor. Today the w...
29-05-2024
7h37
So, was told I had to have DV, sent away for my adapter as no room to plug phone in where my router goes and Smart Hub 2 duly arrived. Re-connected all my wireless kit, paired my adapter and w...
02-11-2023
13h49
Installed Smart Hub 2 & DV Adapter - all ok but: Adapter doesn't go to solid green when paired, is this faulty or can only be solid once I'm switched to DV? Set up refers to base pin default 0...
28-09-2023
15h50
...roadband setup to complete before we can set up digital voice (also attached) I had 3 texts from bt saying DV will be activated today, as its self install already have the smart hub 2. I know I...
Show results in replies (3)
-
...ownload the SIP credentials for Digital Voice, once that completes then inbound calls will be routed t...
-
@-Richie- It happens on all PSTN to Digital Voice migrations, the paralell service is so y...
-
...ssue trying to get my number ported to my digital voice line. I've had I believe it was 18 f...
19-11-2023
18h53
I’ve just been migrated to the digital voice service by BT and have plugged my main “landline” phone successfully into the green socket on the back of my Smarthub 2, recently supplied by BT. I a...
16-06-2024
11h28
Hello, is it possible please to duplex (non dect) analogue phones on my digital voice service, such that an incoming call on one handset can be picked up on the second handset? I have an SH2 a...