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18-06-2021
14h00
1 Kudo
...ust need to choose the calling plan that’s right for you.
Digital Voice FAQ’s
Do I have to take up the Digital voice service when I regrade my contract when DV is available to m...
19-01-2022
15h35
31 Kudos
Digital voice FAQs.
First and foremost, Digital Voice does not use WiFi to connect to the DV handsets. The Smart Hub2 has a built in DECT base station, the WPS button is dual purpose and is used t...
17-03-2025
14h18
Question (1) What is the quality of digital voice like? How does it compare with the bandwidth of the current analogue system? I ask because the clarity of DECT phones is poor; can I expect t...
Show results in replies (5)
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Much of what you ask about is answered here: Digital Voice | Digital Home Phone | BT With r...
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It is a not a forum just about DV. It is a BT forum which has a board for questions about DV. It i...
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I have moved all your posts onto one thread as they are all related to you moving to DV and it k...
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OK, thanks. You say additional DV handsets can be used - I presume they have to be bought?&n...
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Yes, the DV handsets are available from BT/EE at a discounted price. The DV Adaptor - I r...
06-05-2024
11h12
I have been moved o DV and told I will be charged at 22.? per minute for all calls. I asked if the 0800 number were free and told NO . I asked if I would then have to pay to speak to BT and told as a...
10-03-2025
12h11
trying to set up DV and have new hub and power supply. The instructions with the box say I need a disc and the enclosed RJ45 cable. I don't have either. In the post today I received 'setting up y...
26-06-2025
18h25
I am out of contract, paying far too much and wish to cancel my very expensive TNT Sport. However, BT have told me that I can make no changes to my service while my (their) order for Digital Voice i...
17-11-2023
9h44
I presently have a BT supplied broadband and telephone connection. FTTC I am told. So copper into the house. I understand that at sometime I in common with others will be going to digital voice. I...
26-11-2024
21h45
I've received communication from BT, saying they are ready to switch our line over to Digital Voice and inviting me to arrange an appointment. We will be moving house during the first half of next y...
10-06-2025
20h50
I saw Vodafone refer to their landline technology as digital voice, is that the same technology and would the DV BT phones work with the Vodafone hub?
02-11-2023
13h49
Installed Smart Hub 2 & DV Adapter - all ok but: Adapter doesn't go to solid green when paired, is this faulty or can only be solid once I'm switched to DV? Set up refers to base pin default 0...
28-09-2023
15h50
...roadband setup to complete before we can set up digital voice (also attached) I had 3 texts from bt saying DV will be activated today, as its self install already have the smart hub 2. I know I...
Show results in replies (3)
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...ownload the SIP credentials for Digital Voice, once that completes then inbound calls will be routed t...
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@-Richie- It happens on all PSTN to Digital Voice migrations, the paralell service is so y...
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...ssue trying to get my number ported to my digital voice line. I've had I believe it was 18 f...
