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Apple Private Relay - Find out how this may impact...

by SeanD in Archive Staging RECOMMENDED
‎14-09-2021 13h16
2 Kudos
‎14-09-2021 13h16
2 Kudos
iCloud Private Relay   iCloud Private Relay is a new service being offered as part of an iCloud+ subscription that will allow any customer with a device on iOS 15, iPadOS 15 or macOS M...

Apple Private Relay - Find out how this may impact...

by SeanD in Archive Staging
‎14-09-2021 13h16
2 Kudos
‎14-09-2021 13h16
2 Kudos
iCloud Private Relay   iCloud Private Relay is a new service being offered as part of an iCloud+ subscription that will allow any customer with a device on iOS 15, iPadOS 15 or macOS M...

Problem with using my Apple iMac - can anyone help...

by BoaterDave in The Lounge
‎25-07-2023 13h13
‎25-07-2023 13h13
  Hello 😀 Can you tell me why this service is turned off on my personal BT router? Thanks if you can! David
Show results in replies (3)
  • Private relay is part of iCloud Plus (iCloud+) which is a subscription service, do you have an iCloud...
  • Apple Private Relay is an iCloud service similar to a VPN. See here https://support.apple.com...
  • @BoaterDave I've just re-created that problem and, at least for me, it's because "Limit ip add...

Parental Controls not working

by GeddyButler in Broadband Extras & Apps from BT
‎19-01-2024 12h11
‎19-01-2024 12h11
We have the same issue. Works on Firefox and Windows PC but no protection when using Safari. Any ideas? Did you manage to fix it?
Show results in replies (1)
  • ...rowsing in Safari do you have iCloud Private Relay enabled? iCloud Private Relay will protect Safari t...

Unable to log into mail after MyBT locked out.

by 400 in General email queries
‎07-12-2023 21h57
‎07-12-2023 21h57
My MyBT was locked down cos BT thought someone else was trying to access my account. That has been re passworded and back into MyBT OK. BT Mail, I am being bounced around the login authorisation pr...
Show results in replies (2)
  • ...ull functionality) and got a wobble when I re enabled iCloud private relay, which I now suspect was p...
  • ...emoved (I deleted them) and iCloud private relay disabled, my lockout email arrived 20:30 last night &n...

LP205 error trying to watch TNT Sports via BT webs...

by RickyPee in TNT Sports on TV, Online player or App
‎06-08-2023 15h20
‎06-08-2023 15h20
I have had this error (LP205) for a while but never on Android, only on my iPad. I was trying to access TNT Sports on my iPad today but still have this error. I am in the UK, have BT broadband and ...
Show results in replies (1)
  • Your iPad has iCloud private relay enabled - this is a type of VPN.  You can turn it off f...

Repeated Account Security Lockout

by wkirkman in Bills & Packages
‎23-12-2023 2h11
‎23-12-2023 2h11
Hello, Every few days or every week or so, when I try to enter My BT via website or app, I get a message saying that suspicious activity has been detected with my ‘email’ and so I have been loc...
Show results in replies (1)
  • ...private relay across three devices in quick succession. Three devices using safari, that would s...

EMails Blocked As Spam due to BT ISP IP Address

by bobjgarrett in General email queries
‎20-07-2022 9h32
‎20-07-2022 9h32
I am having emails bounce as being blocked for spam reasons. I am told this is because my IP address allocated to my BT hub is blacklisted. I have rebooted the hub and simply got another ip address w...
Show results in replies (1)
  • ...s little as £0.79 per month) iCloud+ to use iCloud Private Relay, which will amount to the same t...

Parental Controls not working

by mrburger in Broadband Extras & Apps from BT
‎10-10-2023 10h35
‎10-10-2023 10h35
...arental Controls won’t work on iOS devices with iOS 15 or later when browsing on Safari and for some app traffic when iCloud Private Relay is enabled. We have ios and macos devices, but Private WiFi/Relay...
  • Tags:
  • Parental controls

BT Customers unable to access our website

by beddows11 in Archive Staging
‎06-08-2021 10h50
1 Kudo
‎06-08-2021 10h50
1 Kudo
Our website https://sycous.com has been updated in the past few months and we've had multiple customers report that the site is unavailable for them. After further investigation it became appare...
  • Tags:
  • Blocked
  • DNS
  • Malware
  • website
Show results in replies (1)
  • ...n iOS devices with iOS 15 or later when browsing on Safari and for some app traffic when iCloud Private...

FTTP - Ports being firewalled

by resto in General email queries
‎02-12-2023 8h16
‎02-12-2023 8h16
Hi, I am unable to connect to a certain mail server from my BT FTTP connection. It works using other internet access methods. I have checked and all security related products are disabled on my BT a...
  • Tags:
  • email
  • firewall
  • imaps
  • pops
Show results in replies (1)
  • ...Private Relay on an Apple device, and from your LAN then trying the same thing. As the s...
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