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17-05-2022
20h50
Is there any way to switch from a quarterly to monthly billing cycle through the online account. My father's account (on which I am authorised) is on a monthly payment plan, but with a god awful a...
Show results in replies (4)
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...ff the monthly payment plan? I was hoping to see how the account panned out before switching them to a...
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...ycle, without coming off the monthly payment plan? I was hoping to see how the account panned out b...
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It sounds like you have a "Monthly Payment Plan" set up. You need to log onto your father's&n...
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...ill and you should be able to change it to monthly billing. Just bear in mind that rental is c...
22-02-2022
18h40
...required payment on the 15th anyway, which was ideal. The plan started on 15th of January when 1 of 3 monthly payments had to be made. When I phoned in to pay it, I was asked if I wanted to pay t...
04-08-2021
15h41
...nough (it is). And then yesterday once that 24 hour package had expired, I purchased the monthly one for £39. Money has been taken from my bank account, but when I log on to BT Wifi, I get a message s...
27-10-2023
16h22
Hi, I am using direct debit to pay the bill, and recall last year that i could change the amount, and did so. Given the recent changes to the costs, i need to increase the direct debit amount to en...
30-12-2022
15h21
We pay £23per month for a landline incl unlimited weekend calls. Is there any cheaper way of having a landline? A landline is essential for safety reasons. We live in a remote location with no m...
30-12-2023
15h40
My last bill at the end of October 2023 showed my Family and Friends International Subscription. Just received the next bill. Not sure why the bill has arrived at the end of December, when I have had...
- Tags:
- Family and Friends
28-10-2022
7h36
Before I try and contact BT customer service, I thought I'd ask the question here. My phone line and fibre contract ended on 18th October. The services ceased on this date and I've alr...
04-08-2023
11h56
...s a gesture of goodwill then 3 months but I do not understand how the charge was set-up as I don't have a landline. I was also put on a Payment Plan for no reason which made it impossible t...
07-07-2022
19h06
Month after month I call BT to reduce my mum's bill for the phone from £38 to £19.23. They promise to do so month after month. Then continue to steal £38. They know that she's old and disabled. H...
09-09-2022
9h56
hi, someone please tell me if it is possible to change the date for the payment of the invoices? Let me explain to myself they charge me on the 10th day of each month, and I would like to move it t...