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20-02-2024
10h20
I had an email alert from BT (EE?) about my usage being close to its 40 GB limit. Where can I see details of that please? I'm just guessing that it was watching a Neflix movie, but I want s...
14-05-2023
17h49
...ay and I don’t want to get caught by done fair usage policy. do BT tether or cap usage? thanks
04-05-2023
17h14
1 Kudo
I had an issue, Unable to view call Usage, which has now been solved. The details may be helpful for people with the same problem. I was able to download bills, but could not access current usage...
26-09-2023
16h00
...hat BT ID. Please try again. I have not been able to view my bill, usage or products.
11-08-2023
18h45
My bill says callback feature was used 4 times at £0.35 totalling £1.90. How is this right?
04-03-2023
8h55
Hi there, I am unable to view my Bills or usage in myBT app, it states that there is a “temporary hitch at your end” but has been like this since I started my package. When I f...
19-01-2023
12h53
I am receiving an error message, when clicking on your bills or your usage button in My BT app: "Sorry, your billing and usage isn't available at the moment." "We're fixing a fault with My BT, so p...
19-01-2022
7h54
I received an email from BT stating as follows :- Can anyone tell me where I can find how to track my usage please ?
22-04-2024
14h06
I can't view my usage any more, past week it's had a error message every time.
24-10-2023
19h11
Good Evening When I log onto the MyBT app or the BT.com website to check my unbilled usage, it isn’t showing any calls that I’ve made from my landline. It has been like this for s...