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04-01-2024
8h41
Hi, I've been using BT Whole home with 4 discs successfully for a number of years and with numerous broadband providers. However, I'm getting problems for the first time with the discs c...
08-07-2023
13h44
...e working OK, as devices were connected to it. 2nd floor unit had purple light, so turned off & on, no joy, so reset whole network, using the app instructions by cabling each to the router to get t...
26-03-2024
16h17
I have 4 x BT Premium Whole Home WiFi disks, with 1 connected to my BT Smart Hub 2 acting as the main. The other 3 are in various rooms in my large house (connected wirelessly to this main hub) 1 x...
29-07-2023
15h31
Hi. Recently my Premium BT Whole Home Wi-Fi has started to act up. I have factory reset them all + tried various "turn it off and on again" strategies with no success. What I've o...
08-01-2024
20h51
Hello, I am upgrading to new WIFI Mesh 6 and I was going to pass on my 3 discs (AC2600) white whole home wifi mesh system to my neighbour. The neighbour's broadband supplier is not BT. Will this b...
Show results in replies (3)
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The whole point of the Whole Home discs is that they are agnostic to router and service provider....
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One question. The ac2600 white wholehome wifi mesh is currently connected to BT home router. F...
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...iscs - I was able to connect to BT WholeHOME SSID without an issue. This was awesome because I did n...
13-10-2023
16h44
I currently have a Smart Hub 2 and 3 Whole Home Premium discs on a 150Mb download speed contract. I need the 3 discs 'cos my house is quite large and has thick stone walls. Y...
Show results in replies (4)
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...Home discs? If I've set it up correctly, the Whole Home mesh needs a disc installed next to the r...
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...nother disc for locating around the house so should give me better coverage. (ATM, I have 1 Whole Home...
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...sing the Whole Home Discs. You may have been better removing the Complete Wi-Fi from your o...
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You only get the one disc to start with, and only get the others if BT agree you need them when you...
15-05-2023
20h27
Hi, Ive bought 6 discs so I can get wifi in 2 holiday cottages I've built in my garden. Can I run an ethernet cable from router in main house to 1 cottage then use a splitter to have a ca...
03-03-2024
15h53
Hi, I recently changed ISP and rearranged a lot of how my home network was set up. As a result I moved my two WHW discs, and wanted to change their network SSID to match the new network. However I...
29-08-2023
20h56
Hi, I just added the whole home WiFi add on with my new contract. They posted out the disc for me which I've just tried to setup. Note the word disc not disks. This is where the confusion has s...
02-10-2022
12h22
Hello, im using the original white discs. My speed to my hub are 520mb and 73mb up. WiFi sat next to the hub are 230mb and 70mb up. The first white disc is connected via ethernet a...