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Subject Author Posted

Not able to add the account to MyBT - ( ‎24-08-2022 17h51 )

Bills & Packages
Hi all, It seems like a pretty standard issue, but I`m not able to add my account to the MyBT port...
Eleint22
‎24-08-2022 17h51

Xbox game pass cancellation - ( ‎24-08-2022 14h18 )

Bills & Packages
Hi,   I have for several months paid for Xbox game pass through BT. Independently of BT I receive...
CPH
‎24-08-2022 14h18

ITV Hub - ( ‎24-08-2022 13h44 )

TNT Sports on TV, Online player or App
Is anyone else with a BT hub and having problems with the ITC hub app on an Android TV? We find th...
Les-Gibson
‎24-08-2022 13h44

Ordering an additional SIM - How? What's the best ... - ( ‎24-08-2022 10h59 )

BT Mobile
I'm an old man from another century. From my old man position the BT website is not easy to use or...
ab1964
‎24-08-2022 10h59

BT Cloud not working - ( ‎24-08-2022 10h16 )

Broadband Extras & Apps from BT
Is anyone else have trouble logging in to BT cloud at the moment.  After entering details to log i...
Tmax
‎24-08-2022 10h16

BT Cloud upload problem - ( ‎24-08-2022 10h04 )

Broadband Extras & Apps from BT
Hi im having trouble uploading files to by cloud i have nearly 1tB available when I drag a fol...
circuitbender
‎24-08-2022 10h04

poor video streaming - ( ‎24-08-2022 9h41 )

Home setup, Wi-Fi & network discussions
Hello I am by no means a tech savvy person so bear with me on this one . Since having our BT broadb...
Jonathan8
‎24-08-2022 9h41

No BT Sports or Now TV channels working - ( ‎23-08-2022 23h08 )

EE TV & YouView
All of my BT Sport and Now TV channels have completely stopped working. Started with the HD channel...
andrewconnell80
‎23-08-2022 23h08

BT player not working - ( ‎23-08-2022 23h05 )

EE TV & YouView
Have done three factory resets since getting new box just over a week ago. Rang up four times now. ...
clairebennett73
‎23-08-2022 23h05

Use ‘cooling off period’ to test 900Mb? - ( ‎23-08-2022 21h31 )

Bills & Packages
I have Full Fibre 500, when I joined the price jump  was £10 between 100, 500 and 900. I currently...
besmirched
‎23-08-2022 21h31

Special offer for you ... - ( ‎23-08-2022 20h34 )

The Lounge
I receive a text, we have a special offer for you. It looks like a genuine BT text with a valid BT ...
VeteranISPUser
‎23-08-2022 20h34

phone behaving oddly - ( ‎22-08-2022 18h04 )

Home phone including Digital Voice
Hello . I have a BT dect6600 phone and today i received a loud alarm from it that would not stop un...
donmaico
‎22-08-2022 18h04

FTTP throughput speeds - ( ‎22-08-2022 11h33 )

BT Fibre broadband
Hi, I was just wondering why some throughput speeds are vastly different on a Smart Hub 2 when WAN...
DeeYem
‎22-08-2022 11h33

Mobile usage abroad - ( ‎21-08-2022 22h39 )

BT Mobile
My son has been away 2 days using Waze data on his mobile and Google maps for walking directions ab...
Tally1001
‎21-08-2022 22h39

auto join wi-fi when out - ( ‎21-08-2022 10h12 )

BT Mobile
I have an iPhone 12 Pro Max  and no matter how I try it will not automatically join wi-fi when I am...
Trev11
‎21-08-2022 10h12

Why are calls from certain numbers always diverted... - ( ‎20-08-2022 19h03 )

Home phone including Digital Voice
Incoming phone calls on a BT Landline from one particular number (a EE mobile phone) are aways dive...
BeaverG
‎20-08-2022 19h03

Phone disconnects - ( ‎20-08-2022 16h46 )

BT Mobile
I have a Motorola G7 Power mobile phone.It puts all my incoming calls onto voicemail automatically ...
Billy7777
‎20-08-2022 16h46

BT Sport Ultimate 4K Jitters - ( ‎20-08-2022 13h51 )

TNT Sports on TV, Online player or App
Hi, I am having an issue streaming my BT Sport ultimate on Google TV app on the Google Chromecast...
tmasonbarney
‎20-08-2022 13h51

Where do you control game pass ultimate? - ( ‎20-08-2022 11h41 )

Bills & Packages
I got a strange email today, stating "Thanks for activating your Xbox Game Pass Ultimate subscripti...
wyterabitt
‎20-08-2022 11h41

Login - ( ‎20-08-2022 0h59 )

TNT Sports on TV, Online player or App
I just set up an account for a Monthly pass for £25 a month. The money has left my account. It won’...
Tdog145
‎20-08-2022 0h59
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