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imjolly
Distinguished Sage
Distinguished Sage

on ‎29-10-2023 15h08

919 Views
Message 1 of 2

Re: Hybrid Speed Boost not working with hub

Go to solution

as a business user you need to post here https://business.forums.bt.com/

this is a residential forum



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cohare28
Beginner

on ‎29-10-2023 15h05

924 Views
Message 2 of 2

Hybrid Speed Boost not working with hub

Go to solution

I recently got the business essential broadband package due to my area having no fibre options available.

As expected I get about 16Mbps when connected to the BT Smart Hub. When I disconnect the ADSL cable or when the internet goes down & it switches over to hybrid connect I get 30Mbps+

But when both are on & connected by an ethernet cable I still only get 16Mbps. Shouldn't I be getting the hybrid speed boost from the EE hub & my download speeds much higher?

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