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BazBazza
Beginner
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Message 1 of 6

reporting phishing

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Why is phishing@bt.com not working today. Fowarded emails are rejected by BT. 04/08/2021

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DavidM
Moderator
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Message 2 of 6

Re: reporting phishing

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Hi @BazBazza and welcome to our community.

I'm sorry you're having problems reporting phishing. I've tested the email phishing@bt.com  and it is working. Can you try a different browser?

Cheers

David

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BazBazza
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Message 3 of 6

Re: reporting phishing

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I use Mozilla Thunderbirds as my email client.
I have now deleted the spam email.

Always been OK until this morning.

 

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DavidM
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Message 4 of 6

Re: reporting phishing

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Thanks for getting back @BazBazza .

Can you try sending a test email to check if it's working? 

Cheers

David

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BazBazza
Beginner
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Message 5 of 6

Re: reporting phishing

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Appears to be working OK

Send a test email to phishing@bt.com from my main account, which worked OK.

Also fowarded a test email to phishing@bt.com which had orginated from my partners account.  That worked OK.

The orginal phishing email was sent to an alias/secondary BT account, that was the one that failled twice this morning when forwarded.  Forwarded another  test using that account, and it has worked OK as well..

The orginal error message was:-

Reporting-MTA: dns; sa-prd-fep-042.btmx-prd.synchronoss.net
Arrival-Date: Wed, 4 Aug 2021 10:04:19 +0100
Received-From-MTA: dns; sa-prd-rgout-004.btmx-prd.synchronoss.net (10.2.38.7)

Final-Recipient: RFC822; <phishing@bt.com>
Action: failed
Status: 5.1.1
Remote-MTA: dns; smtpb1.bt.com (213.121.32.96)
Diagnostic-Code: smtp; 550 5.5.0 550 5.7.1 Requested action not taken: message refused



 

 

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DavidM
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Message 6 of 6

Re: reporting phishing

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Thanks for checking that @BazBazza . Glad to see it's working again.

Cheers

David

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