£40 M&S voucher

[Bexlibby]

 Hi,

I’m hoping someone on here can help. I ordered a new broadband service from BT last year. 

Part of the deal included a £40 Marks & Spencer voucher. I filled in the relevant information and put in my claim. I have not received any vouchers yet, even though it is past the 45 day period. Can anyone advise?  Thanks for any help you can provide.

[DavidM]

Hi Bexlibby and welcome.

When was your order for service placed and when were you activated?

Cheers

David

[Bexlibby]

The sevice was activated in october. Put the claim forms through in the beginning of january. For the m&s and mastercard. Have recived the the mastercard but not the m&s card

[DavidM]

Thanks for confirming that @Bexlibby .

We’ll need to take a closer look at this for you so I’ve sent you a private message with details on how to contact me.

Cheers

David