My new bt broadband service was activated on 4.2.19
I then received 2 emails saying it was time to claim my 12 months of amazon prime on the 19 and 20th of last month,
I then got the reply to say you should receive your prime code by email in the next few days twice!
But still no code even after the 28 days have passed.
Are there any moderators on here who can help?
I have asked a moderator to provide assistance, they will post an invite on this thread.
They are the only BT employees on this forum, and are based in the UK.
I've sent you a Private message explaining how you can contact the forum moderation team.
Check here: https://community.bt.com/t5/notes/privatenotespage