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Message 111 of 220

Re: Amazon Prime Code not Received Yet

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Hi Neil, I've also had this same issue - have filled in the form several times and waited for over a week but am yet to receive the prime code. Please advise?

Thanks!

Mit
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Message 112 of 220

Re: Amazon Prime Code not Received Yet

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In hand with moderator

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Message 113 of 220

Re: Amazon Prime Code not Received Yet

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Hi @Drewy  & @mitun24 I'm sorry your Amazon prime code hasn't arrived, I'll send you a private message in a few moments.

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Message 114 of 220

Re: Amazon Prime Code not Received Yet

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Thanks, Keith and Neil0!

Tags (2)
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Message 115 of 220

Re: Missing Amazon Prime Code

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Hi @Lauing14 ,

Thanks for taking the time to speak with me today.

You can reply here or else send me a private message and I'll see it when I'm back in office on Monday evening.

Thanks

DanielS

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Message 116 of 220

Amazon prime code

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Hi all

My new bt broadband service was activated on 4.2.19

I then received 2 emails saying it was time to claim my 12 months of amazon prime on the 19 and 20th of last month,

I then got the reply to say you should receive your prime code by email in the next few days twice!

But still no code even after the 28 days have passed.

Are there any moderators on here who can help?

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Message 117 of 220

Re: Amazon prime code

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I have asked a moderator to provide assistance, they will post an invite on this thread.
They are the only BT employees on this forum, and are based in the UK.

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Message 118 of 220

Re: Amazon prime code

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Hi I am also having the same issue. I received the 2 emails and have been activated for longer than 28 days.
Any help would be appreciated.
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Message 119 of 220

Re: Amazon prime code

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Hi @jswindell01  and @Habibiboo  thanks for posting and sorry you have not received your Amazon Prime code.

I've sent you a Private message explaining how you can contact the forum moderation team. 
Check here: https://community.bt.com/t5/notes/privatenotespage

Cheers
John

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Message 120 of 220

Year of free Amazon Prime not received!

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I have filled out my details several times to recieve my free year of Amazon Prime and I still haven't recieved it. I've apparently got until the 19/03/2019 to get my code so I'm running out of time. 

Can someone help?

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