Just got by TV and I cannot find the Amazon app on my box. I have had Amazon for a few months. Is there any way of downloading the app on to the main box and the you view box. Many thanks.
Solved! Go to Solution.
On BT TV (Youview) boxes the Prime Video app will be found in the Apps section so on the initial menu (or the blue button) select Apps .
You should see BBC iPlayer Itv Hub etc below the Apps ... if you navigate with your remote on that line to the right you will get further Apps displayed including Prime Video
or use the down button to get a full screem of tiles of the Players , You should be able to see and select Prime Video.
alternatively as you have BT TV you can select channel 334 and whilst its is playing a promo stream you will see a option to launch Prime Video by pressing the red button on your remote.