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Message 1 of 3

Amazon prime

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Just got by TV and I cannot find the Amazon app on my box. I have had Amazon for a few months. Is there any way of downloading the app on to the main box and the you view box. Many thanks.

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Message 2 of 3

Re: Amazon prime

Go to solution

Hi @Debs63 

On BT TV (Youview) boxes the Prime Video app will be found  in the Apps section so on the initial menu (or the blue button)  select  Apps .

You should see BBC iPlayer Itv Hub etc below the Apps  ... if you navigate with your remote  on that line to the right you will get further Apps displayed including Prime Video

or use the down button to get a full screem of tiles of the Players  , You should be able to see and select Prime Video.

alternatively as you have BT TV you can select channel 334 and whilst its is playing a promo stream you will see a option to launch Prime Video by pressing the red button on your remote.

Message 3 of 3

Re: Amazon prime

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Many thanks

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