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Message 1 of 5

Attempting To Login Redirects to 'You're not currently logged in to email - to login, click here.'

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As the subject says, 'Attempting To Login Redirects to 'You're not currently logged in to email - to login, click here.''

I've seen other people have this issue, but couldn't find a solution. Going through and logging in just takes me back to that page - putting me in a loop. If anyone could help, I'd appreciate it! 

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Message 2 of 5

Re: Attempting To Login Redirects to 'You're not currently logged in to email - to login, click here

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Presumably you are attempting to login to normal email via a webpage. If so, try this link:

BT Mail Login 

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Message 3 of 5

Re: Attempting To Login Redirects to 'You're not currently logged in to email - to login, click here

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I was actually able to solve this particular problem! Apparently the account had been deleted, but I was able to reactivate it... with one problem.

Even after a password reset, it's not accepting the password as valid. I've been locked out the account for 15 minutes because I've used too many attempts, but I'll see if it fixes itself when it unlocks. If it does, I'll reply here.

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Message 4 of 5

Re: Attempting To Login Redirects to 'You're not currently logged in to email - to login, click here

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Okay, so now it accepts my email and password but I get sent to another page. 

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This is different the the password error I was getting before

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Message 5 of 5

Re: Attempting To Login Redirects to 'You're not currently logged in to email - to login, click here

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I'll create another post on the forum for this issue, since it's unrelated to the problem I reported originally.
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