BT Cloud Logon

[DReid]

I am having difficulty in logging on to BT Cloud.  I am repeatably informed that my log on details are ineligible and reference is made to error code UN2.

Can anybody help?

[Anonymous]

https://community.bt.com/t5/Broadband-Extras-Apps-from-BT/BT-Cloud-Error-Code-UN2/td-p/1946746/page/...

[DReid]

Thanks for your help.  I have uninstalled and reinstalled the BT Cloud app and all is well.  I used 'Clean my Mac' to uninstall the app.

Many Thanks,

David