on 14-12-2020 9h05
I recently got a notification that BT Cloud desktop app needed to upgrade and old version needed to uninstall. The uninstall worked but the new version will not install. I have a modern laptop with up to date Windows 10. Any suggestions?
Solved! Go to Solution.
on 14-12-2020 12h02
The good news is, You're not alone.
The bad news is, You're not alone.
Sorry about that, but there's a big problem with the latest update, see this thread which is now approaching 500 posts
https://community.bt.com/t5/Broadband-Extras-Apps-from-BT/BT-Cloud-Won-t-Start/m-p/2118466#M41072
on 14-12-2020 12h29
on 14-12-2020 12h43
@Robert_Loganwrote:Thank you. I suspected as much. You would have thought the help desk could have told me that.
They must surely know about it, pretty bad reflection on BT if they don't
