BT Landline Renumbering?

[edwardstpowell]

Hi Everyone,

Would it be possible to renumber my BT Landline service, to a number of my choice, as long as it is spare/available? I previously had landline number for a few years when I stopped my services with BT, without moving to another provider. I have been informed on good authority, and by briefly trying to call the number, that it is currently spare/available.

Would I be able to request this specific number, and make an actual application of service for this phone number? And if so, how long will it take? I have also heard, that if a phone number remains with the same service provider, and the same exchange, that it inproves the chances of succeeding?

[Keith_Beddoe]

@edwardstpowell 

Welcome to this user forum.

Are you now a BT Retail customer?

If not, then you would have to become one first, accept a new number to start with, then request your old number back, provided it had not already been re-issued to another customer. There is a small charge for this service.

You would still need to be connected to the same BT exchange building that you were originally connected to.

[edwardstpowell]

Are there any additional costs with being a BT Retail Customer? And how might it affect the price of my plan,  if I became a BT Retail Customer? You see I am on a £14.14 discounted rate with BT, and I get all the addons included in that rate too. I am due to have my installation this Thursday afternoon.

[imjolly]

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@edwardstpowell wrote:

 I am due to have my installation this Thursday afternoon.

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what are you getting installed?

[edwardstpowell]

My BT Home Phone Package:

- Pay As You Go Call Plan
- They'll start when your phone service starts, on a monthly subscription.
- Ex-directory
- Should start before midnight on: 7th Jan 2021
- Contract is for: 12 months, starting when my service starts
- BT Line Rental Plus at a fixed £14.14 monthly rate

My Free Calling Features (Included in my plan/package):

- BT Call Protect
- BT Privacy at Home
- Caller Display
- Three Way Calling
- Calling Features Pack
- Ring Back
- Call Diversion
- Call Waiting
- Outgoing Call Barring

[imjolly · Accepted solution]

so just a landline phone connection

once it is connected and working then you can do as @Keith_Beddoe suggested and phone 150 and asked to be renumbered to your selected number and pay the cost of transfer