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Message 1 of 17

BT Mobile Junk Mail

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Age old issue but I keep receiving junk mail re BT Mobile deals. Have returned many to BT Response Centre but still they come. Started when I moved house last June. What's the best way to get them stopped, please.
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Message 2 of 17

Re: BT Mobile Junk Mail

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If you're a BT customer the forum moderators should be able to help with this. I'm bringing your message to their attention.

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Message 3 of 17

Re: BT Mobile Junk Mail

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Hi @myissues,

I'm sorry you've been receiving unwanted marketing mail from BT. I'll be able to get this stopped, please can you send me in your details using the "Contact The Mods" link found in my profile?

Thanks

PaddyB

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Message 4 of 17

Re: BT Mobile Junk Mail

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Message sent with my details.
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Message 5 of 17

Re: BT Mobile Junk Mail

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Thanks for doing that @myissues.

One of the team will be back in touch with you over the next couple of working days.

Thanks

DanielS

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Message 6 of 17

Re: BT Mobile Junk Mail

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I've also been receiving unwanted email from the BT Response Centre.  In my case on and off for the last couple of decades since I bought my house.

It's intended for my neighbour but they incorrectly address it to my house and after 20 odd years of writing the correct details on and returning to sender unfortunately nothing has happened.

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Message 7 of 17

Re: BT Mobile Junk Mail

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Hi @dm999, welcome to the forum and, sorry that you are still receiving this correspondence after all this time you've spent returning it previously. 

I've sent you a Private Message so you can get in touch with the Mod team and we'll be happy to help stop this for you.

cheers

John

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Message 8 of 17

Re: BT Mobile Junk Mail

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I also have this problem. There used to be a business registered at my address and BT still sends junk mail addressed to them, despite me sending them back to the return address. How do I stop these please? 

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Message 9 of 17

Re: BT Mobile Junk Mail

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I'm highlighting this for the moderators who will post here later.

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Message 10 of 17

Re: BT Mobile Junk Mail

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Hi @Lila

Thanks for your post and welcome back!

I'm sorry that you're receiving this mail.  I understand you've sent these back previously and you're still receiving them.  I have sent you a private message with instructions on how you can send us over your details and we'll look into this for you. See: Private messages

Thanks,

Robbie

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