I have the exact same issue and error code.
I have set up a new BT TV box but when I try to open BT player I get BTP-115c error code
Thanks, Jenni
Hi @jenni2jenni,
Welcome to the Community and thanks for your post! I have moved your post to start your own thread as the one you posted on has already been marked as solved.
Sorry that you're seeing the error code on your BT TV service. I have sent you a private message with instructions on how you can send us over your details and we'll look into this for you. See: Private messages
Cheers,
Robbie