Showing results for 
Show  only  | Search instead for 
Did you mean: 
Message 1 of 2

BT Player

BT Player homepage is now showing a launch promo for NOW. Press launch and it opens the Now app. Why not just have a launch channel  press red similar to Netflix, Amazon Prime video,Britbox. 

0 Ratings
Message 2 of 2

Re: BT Player

Feedback from customers has been that some find it confusing trying to find where subscription content is.
Users instinctively press the BT Player button on the remote, and then contact us when they can't find subscribed content.
The banner has been added to BT Player to provide a hint on where the rest of the subscription content is.

Note: Users can of course launch the Now app directly from the Apps menu, and we'd expect most users to do this once they've realised it's there.  The banner in BT Player is just a helpful reminder.