on 03-05-2019 12h38
No worries, thank you.
on 03-05-2019 12h52
Any joy?
on 03-05-2019 12h56
@Mandy5
I normally would have an issue fixed that fast but unfortunately I am relying on a quick response from a 3rd party this time.
As soon as I hear it is fixed I will let you know.
on 03-05-2019 12h58
Thank you i appreciate the effort and I'm shore you'll get it fixed. 😊
on 03-05-2019 14h31
Hi @Mandy5
Can you try now please?
on 03-05-2019 14h32
An same issue
03-05-2019 14h44 - edited 03-05-2019 14h44
You may need to ensure that your BT ID is the "Account Holder" in order to access the app.
See the attached image.
on 03-05-2019 14h46
Yeah it is i can log in to the bt bill checking thing
on 03-05-2019 15h02
@Mandy5 - Try again please? Hopefully last time.
on 03-05-2019 15h04
It seems to be working so yeah!!!!
