BT Ultra HD youview box not working!

[Poddie]

My youview box has stopped working and shows as no signal when connected. I have checked using an older box with all the same connections, which works, so the problem appears to be with the box itself. Has anyone else had this issue & is it simply a case of reporting it & getting a replacement box ? Thanks in advance

[PaddyB]

Hi @Poddie,

Welcome to the community forum and thank you for posting.

I'm sorry your BT UHD box has stopped working. If you send me in your details, I'll be able to run a few checks on your service and if needed I'll be able arrange a replacement box. Please can you send me in your details using the "Contact The Mods" link found in my profile?

Thanks

PaddyB