Hi, I use the Aloha Browser app on my iPhone. It has a really useful news feed but does not load/ update when I am on my home BT WiFi. The browser function of the app works fine - just something is blocking the news feed.
The news feed does load correctly if I am on another WiFi network, e.g. tried it on McDonalds WiFi this morning, and it also works on 4G mobile.
Problem is not router related - I have tried different set-ups and the problem remains.
Has to be a BT issue, perhaps DNS-related.
Problem started when I upgraded from 300Mb to the 900Mb service last Autumn, so wondering if that could also be a reason.
Any help appreciated
Solved! Go to Solution.
Could it be possible that Web Protect is in fact activated on my account, despite showing otherwise in My BT?
Is anyone aware of this happening before?
I guess its possible, but I haven't seen any reports of it on here.
Have you tried using Google or Open DNS on your iPhone
I hadn't tried the Google DNS settings on my iPhone until you suggested it, and it worked. Thank-you. The news feed now works as expected.
But curious to know why the BT DNS server blocks content like this?